@ingridbosa
Bilingual Customer Service professional at Teleperformance México, with experience supporting customers in English and Spanish.
MexicoAt Teleperformance México, I worked in Bilingual Customer Service in Puebla, Mexico.
I also worked in Bilingual Customer Service at Foundever México Contact Center Services and Alorica Contact Services.
Earlier, I worked as a Cashier / Sales Associate at Sears Angelópolis and as an English Teacher at Instituto Norteamericano. Spanish is my native language, and my English is advanced.
Work history, roles, and key accomplishments
Teleperformance México
Oct 2025 - Sep 2026 (11 months)
Provided bilingual customer service support for Teleperformance México.
Foundever México Contact Center Services
Aug 2023 - Aug 2025 (2 years)
Provided bilingual customer service support for Foundever México Contact Center Services.
Alorica Contact Services
Jun 2022 - Apr 2023 (10 months)
Provided bilingual customer service support for Alorica Contact Services.
Sears Angelópolis
Nov 2020 - Jan 2021 (2 months)
Worked as a cashier and sales associate at Sears Angelópolis.
Instituto Norteamericano
Jan 2018 - Sep 2019 (1 year 8 months)
Taught English at Instituto Norteamericano.
Degrees, certifications, and relevant coursework
Certificate of Studies, General Studies
2009 - 2012
Completed high school studies at U.E. “Blandina Torres de Marín” from 2009 to 2012, earning a Certificate of Studies.
Software and tools used professionally
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