Ineke Dodoo
@inekedodoo
Detail-oriented support professional specializing in technical support and customer relations.
GhanaWhat I'm looking for
I am a detail-oriented professional with proven expertise delivering technical support and personalized solutions to enhance customer satisfaction. I have hands-on experience managing guest logistics, conducting research and documentation, and supporting students and clients across academic and commercial settings.
I bring strong communication, organization, and information-systems knowledge, backed by a BA in Archaeology and Information and certificates in Virtual Assistance, AI Career Essentials, and Microsoft Office. I am eager to contribute to dynamic teams and grow in a global, fast-paced tech environment.
Experience
Work history, roles, and key accomplishments
Research Assistant
A.G. Leventis Digital Resource Centre
Oct 2024 - Sep 2025 (11 months)
Managed guest logistics including procurement of flights and conducted research and documentation/archiving projects across departments, supporting student academic projects and presentations.
Secretary
RoyalDale Ventures
Oct 2020 - Jan 2021 (3 months)
Recorded and managed client orders, ensured timely delivery of rental equipment, and managed client inquiries to provide customer support and maintain client relationships.
Education
Degrees, certifications, and relevant coursework
AAALX Africa
Certificate, Virtual Assistance
2024 - 2024
Completed a certificate in Virtual Assistance focusing on remote support skills and digital tools.
AI Career Essentials
Certificate, Artificial Intelligence (Foundations)
2024 - 2024
Completed a short certificate program in AI career fundamentals and practical applications.
UGUniversity of Ghana
Bachelor of Arts, Archaeology and Information
2021 - 2024
Completed a Bachelor of Arts in Archaeology and Information, focusing on archaeological methods and information systems.
Openlabs Institute
Certificate, Microsoft Office
2021 - 2021
Completed Microsoft Office Suite training to develop proficiency in office productivity tools.
Ghana National College
High School Certificate, Secondary Education
2017 - 2020
Secondary education with studies in Economics, Elective Mathematics, Geography, and History.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
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