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Indu User

@induuser

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Results-driven Inside Sales Manager with expertise in EdTech and project management.

India

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What I'm looking for

Seeking a dynamic environment where I can leverage my skills in strategy, process improvement, and stakeholder engagement to drive growth and innovation.

As an Inside Sales Manager at Intellipaat since July 2024, I have successfully led cross-functional initiatives that aligned sales and marketing strategies, resulting in a 20% increase in enrollments. My expertise lies in utilizing tools like Google Sheets and CRM systems to monitor KPIs and create performance dashboards, which improved reporting efficiency by 15%.

In my current role, I collaborate with students, parents, and professionals to identify their career goals, matching them with appropriate learning programs. I also apply risk management techniques to reduce escalations and improve customer satisfaction by 10%. Additionally, I launched new EdTech programs, ensuring smooth implementation and post-launch support.

My technical skills include project management using Google Workspace, CRM tools like Zoho, and data analysis with Advanced Excel and Google Data Studio. I also possess strong soft skills in problem-solving, adaptability, time management, and collaboration. I am passionate about guiding students and professionals toward their career aspirations and have contributed to a 20% growth in enrollments within the first three months of a new program launch.

Experience

Work history, roles, and key accomplishments

Current

Project Coordinator

Current

Intellipaat

Aug 2024 - Present (10 months)

Created a detailed project plan for launching a new career-switch program. Coordinated cross-functional teams to ensure timely completion of tasks and monitored project performance, achieving a 15% increase in operational efficiency.

Project Management Google Docs Risk Assessment Team Collaboration Time Management Communication Skills Stakeholder Management Google Slides KPI Tracking

Current

Inside Sales Manager

Current

Intellipaat

Jul 2024 - Present (11 months)

Led cross-functional initiatives between sales and marketing, resulting in a 20% increase in enrollments. Utilized Google Sheets and CRM tools for KPI monitoring, improving reporting efficiency by 15%. Collaborated with stakeholders to launch new EdTech programs and applied risk management techniques to enhance customer satisfaction.

Project Management Google Sheets CRM Tools Data Analysis Problem Solving Collaboration Risk Management Communication Skills KPI Tracking Google Docs

Education

Degrees, certifications, and relevant coursework

Marri Laxman Reddy Institute of Technology and Management

Bachelor of Science, Electronics and Communication Engineering

2020 - 2024

Activities and societies: Participated in various projects and collaborated on college events, enhancing skills in event planning and resource coordination.

Studied Electronics and Communication Engineering, focusing on project management, data analysis, and team collaboration. Developed skills in stakeholder management and problem-solving through relevant coursework.