Viral Mahida
@viralmahida
Project Manager and MBA Marketing professional delivering KPI-driven client acquisition and data-driven business outcomes.
IndiaWhat I'm looking for
I’m a results-driven Project Manager and MBA Marketing graduate with 5+ years of experience leading cross-functional teams and managing client pipelines. I consistently deliver KPI-led results across banking-focused environments, using CRM tools and Excel/Power BI dashboards to improve visibility and decision-making—like improving pipeline visibility by 30% through structured tracking.
I’m also hands-on with stakeholder communication, documentation, and smooth execution across onboarding, credit, and operations teams. From managing end-to-end sales cycles and handling escalations to running market research and competitor benchmarking for a proptech startup, I bring a data-driven, customer-first approach to every project.
Experience
Work history, roles, and key accomplishments
Led end-to-end client acquisition for Kotak Mahindra Bank premium products, meeting monthly acquisition targets. Improved CRM/Excel pipeline visibility by 30% and delivered weekly KPI and risk reporting to support executive decision-making.
Market Research Analyst Intern
To Let Globe
May 2025 - Jul 2025 (2 months)
Conducted market research on digital presence and talent acquisition for a proptech startup. Analyzed job listings, hiring trends, and social media benchmarks using Excel to produce data-backed recruitment and growth insights.
Sales Officer
Manipal Business Solutions
Sep 2023 - Aug 2024 (11 months)
Managed CRM-based client pipelines with structured follow-ups to improve conversion outcomes. Built MIS reports and Excel dashboards using pivot tables and VLOOKUP, coordinated onboarding schedules, and resolved escalated customer concerns.
Sales Officer
IDFC First Bank
Jun 2022 - Jul 2023 (1 year 1 month)
Tracked customer acquisition and lead pipelines using CRM and executed timely follow-ups across multiple accounts. Produced Excel reporting for branch performance reviews and supported client onboarding by coordinating documentation and resolving queries.
Executive Care – Sales
Inlead Electronics Pvt. Ltd.
Jan 2021 - Sep 2021 (8 months)
Managed end-to-end customer sales interactions in a high-volume retail environment by identifying needs, budgets, and product requirements. Completed the sales cycle including deal closure, financing coordination, and documentation while consistently achieving cross-selling targets.
Education
Degrees, certifications, and relevant coursework
St. John College of Engineering & Management
Master of Business Administration (MBA), Marketing
Completed a Master of Business Administration (MBA) with a focus on marketing strategy.
Annasaheb Vartak College of Science
Bachelor of Science (B.Sc.), Marketing
Completed a Bachelor of Science (B.Sc.) with marketing specialization.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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