At HealthStream, I own the roadmap and Agile delivery for the AI-native hCOI platform. I define product requirements for workflows, reporting, and data migration supporting 40M+ records across 80 client environments.
I use customer feedback, Pendo, Power BI, Sigma, SQL, and Snowflake to track adoption and product performance and prioritize workflow improvements. I also supported an MCP-powered solution that automated project artifacts from meeting transcripts.
At 500apps.com, I managed product execution for 10 SaaS applications within a 40-product portfolio. I worked with cross-functional teams on roadmaps, API integrations, customer research, and releases, and used product dashboards to inform decisions.
Earlier, I worked on business analysis at VoltusWave Technologies and EcoFarm, and assisted research initiatives at IMT. My work included improving risk assessment capabilities, analyzing retail and supply-chain operations, and co-authoring research publications.

