Imtiaz AhmedIA
Open to opportunities

Imtiaz Ahmed

@imtiazahmed

Dedicated professional with experience in healthcare and IT industries.

Bangladesh

What I'm looking for

I am looking for a role that allows me to utilize my customer service and marketing skills in a supportive and innovative environment.

I am a dedicated and results-driven professional with three years of combined experience in the healthcare and IT industries. My journey began at GetWellMedCare, where I spent two years delivering exceptional customer service and support in a fast-paced environment. I excelled at addressing inquiries, resolving issues, and ensuring customer satisfaction, which helped me develop strong interpersonal skills and attention to detail.

Following my time at GetWellMedCare, I transitioned to a role at ZN IT as a Marketing Manager. Here, I developed and executed marketing strategies to promote products and services, conducted market research to identify customer needs, and collaborated with the sales team to create compelling marketing materials. My commitment to continuous learning and professional growth drives me to seek opportunities where I can leverage my skills to contribute to a dynamic and growth-oriented organization.

Experience

Work history, roles, and key accomplishments

GE

Customer Care Officer

GetWellMedCare

Feb 2021 - Jan 2023 (1 year 11 months)

Delivered excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. Assisted in managing patient inquiries and appointment scheduling efficiently while maintaining accurate records of customer interactions.

Education

Degrees, certifications, and relevant coursework

CS

Changes (An English Medium School)

O'levels, General Education

2021 - 2023

Completed O'levels with a focus on customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.

SD

Saint Paul's School Darjeeling

ICSE, General Education

Assisted in managing patient inquiries and appointment scheduling efficiently while collaborating with the healthcare team.

Tech stack

Software and tools used professionally

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Imtiaz Ahmed - Marketing Manager - ZN IT | Himalayas