Imtiaz Ahmed
@imtiazahmed
Dedicated professional with experience in healthcare and IT industries.
What I'm looking for
I am a dedicated and results-driven professional with three years of combined experience in the healthcare and IT industries. My journey began at GetWellMedCare, where I spent two years delivering exceptional customer service and support in a fast-paced environment. I excelled at addressing inquiries, resolving issues, and ensuring customer satisfaction, which helped me develop strong interpersonal skills and attention to detail.
Following my time at GetWellMedCare, I transitioned to a role at ZN IT as a Marketing Manager. Here, I developed and executed marketing strategies to promote products and services, conducted market research to identify customer needs, and collaborated with the sales team to create compelling marketing materials. My commitment to continuous learning and professional growth drives me to seek opportunities where I can leverage my skills to contribute to a dynamic and growth-oriented organization.
Experience
Work history, roles, and key accomplishments
Marketing Manager
ZN IT
Jan 2023 - Jan 2024 (1 year)
Developed and executed marketing strategies to promote products and services. Conducted market research to identify customer needs and trends, collaborated with the sales team, and analyzed campaign performance to increase brand visibility.
Customer Care Officer
GetWellMedCare
Feb 2021 - Jan 2023 (1 year 11 months)
Delivered excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. Assisted in managing patient inquiries and appointment scheduling efficiently while maintaining accurate records of customer interactions.
Education
Degrees, certifications, and relevant coursework
Changes (An English Medium School)
O'levels, General Education
2021 - 2023
Completed O'levels with a focus on customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.
Saint Paul's School Darjeeling
ICSE, General Education
Assisted in managing patient inquiries and appointment scheduling efficiently while collaborating with the healthcare team.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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