KFKazi Faizur Rahim Fahim
@kazifaizurrahimfahim
Customer-focused professional with experience in marketing and management.
BangladeshWhat I'm looking for
I am a dedicated professional with a strong background in customer service, marketing, and management. My career began as a Customer Manager at Genex Infosys, where I honed my skills in customer satisfaction and complaint resolution. This experience laid the foundation for my subsequent role as a Marketing Manager, where I successfully delivered high-quality products and services while ensuring timely delivery to clients.
Most recently, I served as an Assistant Manager at Patronus Education, where I assisted in organizing and implementing strategic plans. I take pride in providing prospective students with accurate information about courses and overseeing marketing initiatives. My ability to work under pressure and lead a team has been instrumental in achieving organizational goals.
Experience
Work history, roles, and key accomplishments
Assistant Manager
Patronus Education-Gazipur Branch
Feb 2023 - Present (2 years 5 months)
Assisted the manager in organizing, planning, and implementing strategic initiatives. Provided information about courses to prospective students, ensuring successful admissions.
Data Entry Operator
Rahbin Traders
Sep 2022 - Jan 2023 (4 months)
Accurately entered customer and account data from source documents into the system. Compiled, verified, and sorted information to prepare for computer entry, while reviewing data for errors and correcting incompatibilities.
Marketing Manager
Supplier Of Non-Woven Printed Bags
Mar 2018 - May 2022 (4 years 2 months)
Ensured the delivery of high-quality products that met buyer specifications. Managed timely product or service delivery in agreed-upon quantities.
Customer Manager
Genex Infosys
Sep 2017 - Feb 2018 (5 months)
Managed incoming customer calls, ensuring immediate satisfaction and addressing inquiries efficiently. Handled customer complaints by accurately inputting them into the system and providing timely resolution updates.
Education
Degrees, certifications, and relevant coursework
RaniBilashmoniGovt. Boys High School
SSC, Commerce
Grade: 4.50
Completed secondary school education with a focus on Commerce. Achieved a GPA of 4.50.
Gazipur Commerce College
HSC, Commerce
Grade: 3.30
Completed higher secondary school education in Commerce. Achieved a GPA of 3.30.
National University of Bangladesh
Bachelor Of Social Science, Social Science
Grade: 2.43
Pursued a Bachelor of Social Science degree. Achieved a GPA of 2.43.
Availability
Location
BangladeshAuthorized to work in
Job categories
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