IM Rahul Official

I’m a Customer Support Specialist with BPO experience at Teleperformance handling Flipkart chat operations. I resolve customer queries related to orders, refunds, cancellations, and exchanges through written communication.

In high-volume live chat, I manage multiple chats simultaneously while maintaining accuracy. I use CRM tools for ticket logging and documentation, and I follow SOP-based workflows to keep consistent quality service standards.

I’m a quick learner with strong written communication, high attention to detail, and a problem-solving mindset. I’m looking to bring reliable customer support, clear documentation, and steady performance under pressure to a team that values process and quality.