Iman Llompart

Build and improve workflows, client journeys, documentation, and project systems for authors and creative entrepreneurs, while supporting coordination, delegation, and business operations.

Edit and proofread blog articles and transcripts, coordinate blog-review deadlines, and support research and coordination projects.

Write articles on creativity and writing, and bring an editorial perspective to content development with attention to voice and structure.

Created and host an interview series focused on writers' creative process, coordinating guest outreach, scheduling, and editing episode content.

Provided executive-level administrative support, coordinated meetings, travel, and event logistics, and prepared, proofread, and translated business documents.

Designed and delivered presentations on creative writing, communication, and cultural topics, and edited instructional content for diverse learners.

Managed the CEO's calendar, meetings, and priorities, led early-stage recruitment, and tracked inventory and sales data.

Drafted, proofread, and edited legal documents and client correspondence, and provided interpretation support for Spanish-speaking clients.

Supported approximately 1,000 retailers by phone and email with orders, invoices, and account inquiries, and resolved customer concerns.

Managed customer and order records, tracked project timelines, and created bilingual marketing materials.

Delivered personalized customer service in a high-end retail environment and trained team members on communication and sales techniques.

Drafted press releases and promotional materials and supported event planning, logistics, and communications.

Planned and delivered English lessons for adult learners across varied proficiency levels, adapting content to professional needs.

Bachelor of Arts in Linguistics from Ashford University, completed in 2020.

Associate of Arts in Film Studies from Anne Arundel Community College, completed in 2011.