Imani Rasheed
@imanirasheed
Experienced travel and sales professional specializing in high-volume sales, customer experience, and real estate.
United StatesWhat I'm looking for
I am a results-driven travel and sales professional with 15+ years of experience in high-volume sales, customer service, recruiting, and remote work environments. I consistently meet and exceed incentive-based performance goals while building long-term client relationships and driving revenue through strategic upselling.
I bring deep institutional knowledge from World Travel Holdings, where I served as a Travel Professional, Recruiter, and Escalations/Full Service Support team member, resolving complex booking and policy issues and mentoring agents. I later served as a Personal Cruise Consultant and transitioned into real estate as a licensed sales agent, managing end-to-end transactions and delivering strong conversion and production results.
I am reliable, calm under pressure, and skilled in client retention, escalation resolution, recruiting, and remote time management. I leverage CRM and sales tools, property inspection experience, and data-driven market analysis to support client decisions and drive sustained business growth.
Experience
Work history, roles, and key accomplishments
Realtor
Century 21 Results
Jul 2025 - Present (7 months)
Selected for the Elite Team and managed end-to-end transactions, achieving top 20% lead-to-close conversion and delivering the best production year in 2025 through targeted prospecting and marketing.
Data Collector
GroundWorks
Apr 2019 - Present (6 years 10 months)
Conducted detailed residential property inspections, producing accurate reports, floorplans, and photo documentation to support licensed appraisers and lending decisions.
Realtor
Weichert Realtors Prestige Partners
Apr 2024 - Jul 2025 (1 year 3 months)
Managed full-cycle real estate transactions, executed targeted digital and in-person marketing strategies, and analyzed market data to guide pricing and timing decisions.
NLPersonal Cruise Consultant
Norwegian Cruise Line
Oct 2022 - Mar 2024 (1 year 5 months)
Delivered personalized cruise consultations, drove revenue through strategic upsells of premium cabins and packages, and maintained repeat business via proactive follow-up and relationship management.
Travel Professional
World Travel Holdings
Oct 2014 - Mar 2022 (7 years 5 months)
Consistently met and exceeded sales and performance goals in a high-volume, incentive-based remote environment; promoted to Escalations/Full Service Support to resolve complex bookings and policy issues and served as an HR recruiter onboarding new agents.
BAHandled high-volume inbound/outbound credit card calls, sold product upgrades, managed escalations, and coached new associates including interstate training assignments.
ATAchieved 100%+ of monthly sales goals via outbound and inbound calls, resolved billing and account issues, and assisted with training and onboarding new employees.
Education
Degrees, certifications, and relevant coursework
State of Georgia
Real Estate Sales Agent License, Real Estate
Licensure as a Real Estate Sales Agent in the state of Georgia.
Western International University
Associate of Arts, Business Administration
Associate of Arts in Business Administration coursework completed at Western International University.
Southern Polytechnic State University
Software Engineering
Completed software engineering coursework at Southern Polytechnic State University in Marietta, GA.
CUColorado Technical University
Software Systems Engineering
Completed IT coursework focused on software systems engineering at Colorado Technical University.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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