Illia Novikov

Built the organisation's compliance and accountability function from zero, achieving 100% SLA compliance for 320+ users. Negotiated a service contract with a U.S. Department of State funder and lead cross-functional coordination across engineering, finance, and legal.

Scaled from regional to national-level leadership, coordinating 30+ partner organisations without formal authority. Owned budget planning and financial accountability for $2M+ in secured funding, serving 60,000+ people.

Opened and built the organisation's regional office and operations in Dnipro from nothing, growing to a team of 17 direct reports. Launched a full-scale operational facility from zero in 2 weeks and built a partner network of 50+ organisations.

Coordinated daily field operations and arranged accommodation for 1,030 people. Provided operational support to 12,000 beneficiaries across 116 locations, conducting needs assessments and coordinating supplies.

Managed a team of 3 and a retail outlet with monthly turnover of UAH 1–1.3 million, owning sales plan and reporting. Accelerated revenue growth to 200% in under 8 months, entering the chain's top 20 managers.

Managed three retail outlets and a team of 6, developing and implementing a staff training programme that increased sales by 1.5 times.

Bachelor's degree obtained. Master's degree in Public Management and Administration planned for 2026.