Open to opportunities

Ileana Ortiz Valentin

@ileanaortizvalentin

Message

I support customers and office operations through accurate records, transactions, and bilingual service.

Puerto Rico

Message

What I'm looking for

I'm looking for a customer service, administrative, or accounting support role where I can assist customers, maintain accurate confidential records, process transactions, and contribute dependable bilingual support.

I've supported customers, financial records, and daily office operations across Centro Servicio Sabaneño, Ortiz Accounting Services, and Cooperativa de Ahorro y Crédito de Sabana Grande. I handle account inquiries, registrations, documentation, billing discrepancies, payments, and confidential records with accuracy and follow-through.

My background also includes payroll, purchase orders, supplier payments, budgeting, financial reports, and customer relationship management. I bring more than 10 years of combined experience in customer support, accounting, sales, and administrative environments, serving clients in both Spanish and English.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Centro Servicio Sabaneño

Jan 2023 - Jan 2025 (2 years)

Provided in-person and telephone customer service, assisting with registrations, licenses, and documentation. Processed customer information, maintained records, handled invoices and payments, and balanced daily cash transactions.

Customer Service Data Entry Records Management Transaction Processing Microsoft Office Accounting