Ikiriza User
@ikirizauser
Dedicated Applications Administrator and Project Coordinator with proven success.
What I'm looking for
I am a dedicated Applications Administrator and Project Coordinator with a proven track record of successfully managing and coordinating projects from initiation to completion. My experience includes administration and support of various business applications such as Dynamics 365 CRM, SharePoint, and Power BI, ensuring that project goals are met efficiently.
Throughout my career, I have demonstrated my ability to collaborate with cross-functional teams, maintain timelines, and implement business solutions. My role at Osho Chemical Industries Ltd has allowed me to develop skills in business process automation, project management, and customer care department setup, while also preparing insightful analytics dashboards to drive decision-making.
Experience
Work history, roles, and key accomplishments
ICT Applications Administrator
Osho Chemical Industries Ltd
Nov 2017 - Present (7 years 8 months)
Administered and supported various business applications including Dynamics 365 CRM, Dynamics Business Central, SharePoint, MS Teams, Power BI, Power Automate, and PowerApps. Led business process automation and project management initiatives, ensuring timely completion and alignment with business goals.
ICT Management Trainee
ICT Authority
Sep 2016 - Present (8 years 10 months)
Contributed to web development and content management, and provided technical support. Actively participated in public service delivery projects, troubleshooting network issues to ensure seamless operations.
Web Developer & Helpdesk Agent
Kenyaweb.com Ltd
Jun 2015 - Present (10 years 1 month)
Monitored server status and provided technical support, troubleshooting user software and hardware issues. Engaged in web development and resolved network issues to maintain system functionality.
Education
Degrees, certifications, and relevant coursework
Jomo Kenyatta University of Agriculture and Technology
Bachelor of Science, Information and Technology
Acquired a comprehensive understanding of Information and Technology. Gained skills in various aspects of IT, preparing for a career in technology.
Parklands Arya High School
Kenya Certificate of Secondary Education, General Studies
Completed secondary education, earning the Kenya Certificate of Secondary Education. Developed foundational knowledge across various subjects.
Westlands Primary School
Kenya Certificate of Primary Education, General Studies
Completed primary education, earning the Kenya Certificate of Primary Education. Built fundamental academic skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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