Ikiriza UserIU
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Ikiriza User

@ikirizauser

Dedicated Applications Administrator and Project Coordinator with proven success.

Kenya
Message

What I'm looking for

I am looking for a role that allows me to leverage my project management skills in a collaborative environment, with opportunities for professional growth and development.

I am a dedicated Applications Administrator and Project Coordinator with a proven track record of successfully managing and coordinating projects from initiation to completion. My experience includes administration and support of various business applications such as Dynamics 365 CRM, SharePoint, and Power BI, ensuring that project goals are met efficiently.

Throughout my career, I have demonstrated my ability to collaborate with cross-functional teams, maintain timelines, and implement business solutions. My role at Osho Chemical Industries Ltd has allowed me to develop skills in business process automation, project management, and customer care department setup, while also preparing insightful analytics dashboards to drive decision-making.

Experience

Work history, roles, and key accomplishments

OL
Current

ICT Applications Administrator

Osho Chemical Industries Ltd

Nov 2017 - Present (7 years 8 months)

Administered and supported various business applications including Dynamics 365 CRM, Dynamics Business Central, SharePoint, MS Teams, Power BI, Power Automate, and PowerApps. Led business process automation and project management initiatives, ensuring timely completion and alignment with business goals.

IA

ICT Management Trainee

ICT Authority

Sep 2016 - Present (8 years 10 months)

Contributed to web development and content management, and provided technical support. Actively participated in public service delivery projects, troubleshooting network issues to ensure seamless operations.

KL

Web Developer & Helpdesk Agent

Kenyaweb.com Ltd

Jun 2015 - Present (10 years 1 month)

Monitored server status and provided technical support, troubleshooting user software and hardware issues. Engaged in web development and resolved network issues to maintain system functionality.

Education

Degrees, certifications, and relevant coursework

Jomo Kenyatta University of Agriculture and Technology logoJT

Jomo Kenyatta University of Agriculture and Technology

Bachelor of Science, Information and Technology

Acquired a comprehensive understanding of Information and Technology. Gained skills in various aspects of IT, preparing for a career in technology.

PS

Parklands Arya High School

Kenya Certificate of Secondary Education, General Studies

Completed secondary education, earning the Kenya Certificate of Secondary Education. Developed foundational knowledge across various subjects.

WS

Westlands Primary School

Kenya Certificate of Primary Education, General Studies

Completed primary education, earning the Kenya Certificate of Primary Education. Built fundamental academic skills.

Tech stack

Software and tools used professionally

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Ikiriza User - ICT Applications Administrator - Osho Chemical Industries Ltd | Himalayas