Iheanacho Ogechi

I am a customer service professional focused on precise reporting and efficient support, currently working as a Customer Service Representative at Golden Penny (Flour Mills of Nigeria). I leverage strong analytical skills and high-speed alphanumeric data entry to maintain accuracy in SKU selection, pricing, and delivery schedules.

I act as a central communication hub between distributors, sales representatives, and logistics, ensuring seamless delivery and resolving complaints by collaborating with Quality Assurance and Warehouse teams. I take pride in minimizing financial discrepancies through careful ERP use and attention to stock-tracking documentation.

I am completing a Bachelor of Accountancy (expected 2025) at Caleb University, and I am seeking opportunities where I can apply my adaptability, research abilities, and time-management strengths to improve customer experience and operational efficiency.