Benedicta Ozoh

I am a customer service representative with a passion for delivering exceptional service and resolving issues efficiently. With experience in various roles, I have honed my skills in complaint handling, data entry, and technical product knowledge acquisition. My commitment to customer satisfaction drives me to consistently meet service-level agreements and exceed expectations.

Throughout my career, I have successfully collaborated with teams to track customer feedback and implement solutions that enhance customer experiences. My ability to communicate effectively with both internal and external clients has allowed me to address complaints promptly and provide timely updates on deliverables. I am eager to leverage my skills in a challenging environment where I can contribute to customer success and organizational growth.