Open to opportunities

Igot Erica

@igoterica

Message

Motivated customer service professional focused on integrity, teamwork, and operational reliability.

Philippines

Message

What I'm looking for

I seek a customer-facing role at a collaborative company where I can apply my service skills, grow professionally, and support operational excellence.

I am a motivated customer service professional with experience as a Customer Service Representative and Lotto Outlet Teller, committed to delivering consistent, respectful service and supporting organizational goals. I bring strong communication, interpersonal skills, and a practical understanding of front‑line customer operations.

My background includes academic recognition as an honor student and participation in school organizations, which helped me develop teamwork, organization, and analytical thinking. I am self‑motivated, dependable, and accustomed to meeting deadlines while maintaining integrity and a positive attitude.

I seek to apply my experience and transferable skills to contribute to a company’s success, learn new competencies, and grow professionally while supporting a collaborative workplace culture.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Unknown

Provided customer support and service for 4 years, resolving inquiries and improving customer satisfaction through clear communication and issue resolution.

Customer Service Communication Problem Solving Interpersonal Skills

Lotto Outlet Teller

Unknown

Operated as a lotto outlet teller handling transactions and customer queries for 1 year and 5 months, maintaining accurate cash handling and sales records.

Customer Service Cash Handling Attention To Detail