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Ignacio Gómez

@ignaciogmez

Technical Ops Specialist managing national logistics for luxury clients. Expert in Google Sheets & data systems. Native Spanish/Advanced English.

Chile

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What I'm looking for

Technical Operations Specialist seeking remote roles in PropTech or Logistics. I excel at structuring complex data into efficient systems using Google Sheets and CRMs. I value deep work and asynchronous communication. My focus is on process management, not customer support.

I am a professional focused on Technical Operations and Data Management because I have empirically proven through my work experience that I possess the specific ability to diagnose operational failures and build the systems required to fix them. Although my technical foundation comes from my advanced architectural training, I have applied that rigorous logic to business operations to produce successful, tangible results in logistics and facility management.

My most relevant expertise comes from my current role as a Technical Coordinator for a firm managing the operations of luxury conglomerates like The Estée Lauder Companies and MAC. I proved my capacity for high-level analysis by building the company's first "Master Cadastre" database from scratch because the existing data was incomplete, which meant I had to triangulate legal contracts and satellite imagery to create a source of truth that eliminated logistical errors across the national operation. I also developed a strict digital nomenclature system that successfully standardized how we process thousands of field reports, effectively turning vague information into professional technical assessments that secured client billing.

I have also demonstrated my ability to handle high-stakes projects during my time at the Municipalidad de Santiago in SECPLAN. In this role I was not just drafting, I was executing the technical planning for public health infrastructure in a heritage zone which required me to balance strict financial constraints with complex regulations to deliver a viable project that met government standards.

Additionally, I possess the practical logistics experience required for supply chain roles because at MercadoLibre I worked directly with Warehouse Management Systems (WMS) and fulfillment protocols, where I was praised because I used my spatial reasoning to optimize palletizing efficiency and ensure data integrity during high-volume periods.

I am looking for a role as a Planning and Operations Analyst where I can apply this specific combination of data architecture, logistical knowledge, and deep analytical focus to solve complex problems for your team.

Experience

Work history, roles, and key accomplishments

Current

Technical Operations & Data Specialist

Current

MBA Retail

Aug 2025 - Present (4 months)

Managed maintenance data for 200+ luxury retail locations. Engineered a Master Location Registry, mapping 50+ unlisted assets to resolve billing errors. Systematized unstructured field inputs into accurate technical reports (100% integrity). Directed the restoration of a VIP Mining Convention stand, utilizing 3D modeling to coordinate execution and deliver a high-spec asset under strict deadlines.

Project Development Lead (Internship)

Municipalidad de Santiago, SECPLAN

Jan 2024 - Mar 2024 (2 months)

Owned the full lifecycle of a public health infrastructure project, leading from site analysis to construction-ready documentation. Delivered a strictly reality-grounded design, ensuring 100% compliance with financial and regulatory constraints. Produced high-fidelity technical drawings and 3D models. Final project was praised by leadership for its technical precision and immediate buildability.

Cinema Crew Member

Cineplanet

Jan 2023 - Mar 2023 (2 months)

Stationed at the Costanera Center flagship location (home to South America's tallest skyscraper and a major tourist hub). Due to the high volume of international visitors, I frequently conducted transactions and resolved service issues in English. Maintained speed and cash accuracy while switching fluidly between languages in a chaotic, high-traffic environment.

Cash Handling Customer Service English English Communication High Emotional Intelligence English Language

Logistics Operations Associate

Mercado Libre

Aug 2022 - Jan 2023 (5 months)

Applied architectural spatial principles to optimize inventory storage density within a high-volume, high-urgency dispatch unit, surpassing standard efficiency KPIs after being internally transferred for demonstrated performance and skill.

Logistics Management Logistics Operations Inventory Control Spatial Analysis Spatial Reasoning Spatial Relationships Logistics Coordination

Retail Operations Associate

Lider (Walmart Chile)

Feb 2025 - Apr 2025 (2 months)

Responsible for shelf replenishment and cashier duties. I applied a systematic approach to organizing products ("tetris-style"), ensuring shelves were maximized for capacity and remained visually orderly for longer periods than average. Maintained speed and cash accuracy at the register during high-traffic shifts.

Inventory Management Inventory Control Spatial Analysis Spatial Design Process Optimization Process Improvement Customer Service

Education

Degrees, certifications, and relevant coursework

Universidad de Santiago de Chile (USACH)

Professional Degree in Architecture (6-Year Curriculum), Architecture and Design

2019 -

Activities and societies: Diagnostic Research, Integral Project Design (Start-to-Finish), Team Coordination, Technical & Normative Analysis.

Rigorous 6-year professional program. I diagnose complex needs to design pertinent architectural solutions using research, critical thinking, and technical rigor. I project functional spaces from start to finish, integrating structure, economic feasibility, and sustainability. It requires organizing projects within strict normative and social contexts to generate value.