Ignacio Escorza Argomaniz

I develop practical AI automation solutions for businesses using n8n, OpenAI, APIs, Supabase, forms, email, ecommerce tools, and AI assistants. My work includes process analysis, workflow automation, lead follow-up, ecommerce and customer service assistants, and integrations between digital tools.

IT support and systems specialist with extensive experience in hardware and software troubleshooting, workstation maintenance, corporate applications, user support, access management, peripherals, IP telephony, technical documentation, and coordination with users, technical teams, and external providers.

Co-founder of an online jewelry store, involved in catalog management, product content, customer service, orders, incidents, suppliers, and daily ecommerce operations. This experience gave me hands-on knowledge of the practical needs of running an online store and supporting customers throughout the purchase process.

Partner in a web and digital projects business for small companies. I coordinated website projects from initial requirements to publication, organized content and site structure, supported basic SEO, and worked directly with clients to understand needs, manage expectations, and follow projects through completion.

Worked in financial services supporting customers, processing operations, handling administrative tasks, and resolving queries in a corporate banking environment. The role strengthened my customer service, information management, communication, and problem-solving skills.

Administrative role in a healthcare environment, supporting patient services, documentation, scheduling, incident handling, and day-to-day administrative tasks. The position strengthened my organization, communication, customer service, and document management skills in a service-focused environment.

Supported a technology-focused commercial campaign linked to Banco Santander, assisting customers, presenting services, answering questions, and providing day-to-day support during the campaign. The role strengthened my communication, customer service, and client-facing skills.

Supported a banking campaign in a client-facing account role, assisting customers, managing account-related information, and providing commercial support during a temporary campaign. The experience strengthened my communication, customer service, and relationship management skills.

Administrative support role in different healthcare areas, including patient assistance, documentation, scheduling, incident handling, and day-to-day administrative tasks. This experience built a strong foundation in organization, customer service, communication, and document management.

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Ongoing training focused on applied AI, process automation, generative AI, and digital tools for improving workflows, productivity, and business processes.

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University studies in business administration and management. Program not completed

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Activities and societies: -

University studies in business sciences, including financial accounting, economics, business management, commercial law, statistics, taxation, and information technologies applied to business. Program not completed.

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Activities and societies: -

University studies in economics, including introductory economics, financial and analytical accounting, sociology, economic history, law, the Spanish economy, and statistical information sources. Program not completed.