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Ifeoma Ebere

@ifeomaebere

I deliver responsive customer support and build positive client relationships.

Nigeria
Message

What I'm looking for

I'm seeking a Customer Service Representative role where I can contribute to customer satisfaction, operational efficiency, and a consistently positive customer experience.

At 1804 Apartments, I support customers and residents by handling enquiries, resolving concerns, and coordinating follow-up with relevant teams to create a positive service experience.

Through Nailcessitybyify, I managed client interactions from booking and consultation through service delivery and follow-up, building customer retention through personalised service. I bring a Business Administration background, Data Analytics training, and strong communication, administrative, and problem-solving skills.

Experience

Work history, roles, and key accomplishments

A

Customer Service Representative

1804 Apartments

Jan 2025 - Jan 2026 (1 year)

Provided professional and responsive support to customers and residents, handling enquiries and concerns with a solution-oriented approach. Maintained a customer-first approach while managing multiple requests and priorities.

Education

Degrees, certifications, and relevant coursework

ET

Erole Superieure de Geslion el de Technologie

Bachelor of Science, Business Administration

Completed a Bachelor of Science in Business Administration.

Tech stack

Software and tools used professionally

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