I'm looking for a role where I can grow and keep building my skills, with a team that values good work and rewards it fairly. I do my best work when I'm challenged and know my effort matters, so I want a place where I can contribute a lot and keep getting better
Looking for a job
Ifeomachukwu Eze
@ifeomachukwu
Customer Support Representative experienced in customer service and workflow automation, resolving complaints and coordinating orders.
NigeriaWhat I'm looking for
At Buj Shawarma & Grills, I handled customer inquiries and orders, coordinated deliveries, and booked rides while keeping customers informed. I also resolved complaints and service issues.
At Jofat Eze & Co, I supported customers remotely through email, phone calls, and WhatsApp. I scheduled appointments, followed up on inquiries, and provided administrative support.
I’ve worked with CRM and helpdesk tools including HubSpot, Freshdesk, and Zendesk. I also have project experience designing, building, and testing automated workflows with Zapier, Make, and n8n.
As a Wattpad Ambassador, I review stories, recommend books to readers, and apply content guidelines when flagging material for further review. I document recommendations and findings using spreadsheets and assigned reporting processes.
Experience
Work history, roles, and key accomplishments
Current
Read and evaluated stories, recommended books, and reviewed content for policy violations. Documented findings and supported content discovery.
JC
Customer Support Representative
Jofat Eze & Co
Feb 2024 - Dec 2024 (10 months)
Handled customer inquiries and complaints via email, phone, and WhatsApp. Provided remote administrative support and managed client relationships.
BG
Customer Support Representative
Buj Shawarma & Grills
May 2025 - Oct 2025 (5 months)
Managed customer inquiries and orders, providing friendly and timely service. Coordinated deliveries and resolved complaints professionally.
Education
Degrees, certifications, and relevant coursework
Nnamdi Azikiwe University
Bachelor of Laws (LLB), Law
Pursuing a Bachelor of Laws (LLB) degree at Nnamdi Azikiwe University, with an expected completion in July 2026.
Wattpad
Content Training Completion, Training
Completed Content Training in 2026.
Wattpad
Basic Training Completion, Training
Completed Basic Training in 2026.
TA
TS Academy
AI & Automation, AI & Automation
Completed AI & Automation training as part of the Hajime Cohort in 2026.
DC
Digital Witch IT Support Community
In Demand IT Skill Training, IT
Completed In Demand IT Skill Training in 2025.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
NigeriaAuthorized to work in
United StatesSalary expectations
60k+ USD
Social media
Job categories
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