Iesha Diggs
@ieshadiggs
Dedicated professional with extensive experience in customer service and security.
ZimbabweWhat I'm looking for
As a dedicated and reliable professional, I have extensive experience in customer service, security, and emergency dispatch. My career has been defined by my ability to maintain a safe and efficient environment while coordinating healthcare services and ensuring smooth operations in retail settings. I pride myself on my excellent communication skills, quick problem-solving abilities, and my capacity to thrive in fast-paced environments.
Currently, I work as an Emergency Dispatcher at Alorica TK Elevator, where I respond to emergency calls and dispatch service technicians to ensure the safety of individuals during elevator malfunctions. My previous roles as a Sales Associate at Bath & Body Works and a Security Guard at Loews Hotel have further honed my customer service and security skills, allowing me to assist customers effectively and ensure the safety of guests and staff alike. I am committed to providing exceptional service and support in every role I undertake.
Experience
Work history, roles, and key accomplishments
Emergency Dispatch
Alorica TK Elevator
Jun 2024 - Present (1 year)
Provide emergency dispatch services for elevator service-related issues. Respond to emergency calls, dispatch service technicians, and maintain detailed logs to ensure safety during elevator malfunctions.
Sales Associate
Bath & Body Works
Oct 2022 - Present (2 years 8 months)
Assist customers with product selections and provide excellent customer service. Maintain a clean, organized sales floor and handle cash transactions.
Security Guard
Loews Hotel
Jan 2023 - Mar 2024 (1 year 2 months)
Conduct routine patrols to ensure the safety and security of guests and staff. Monitor surveillance systems and respond to security breaches.
Security Guard
Allied Universal Security
Jun 2017 - Nov 2019 (2 years 5 months)
Managed security operations in a psychiatric ward, ensuring safety through specialized communication and de-escalation techniques.
Health Unit Coordinator
Cleveland Clinic Lutheran Hospital
Feb 2018 - Dec 2018 (10 months)
Assisted medical staff in managing patient records and coordinating communication. Scheduled appointments and ensured accurate medical charts.
Store Associate
Party City
Jun 2010 - Aug 2014 (4 years 2 months)
Provided excellent customer service by assisting with product selection and ensuring merchandise displays were organized and stocked.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Education
Obtained a High School Diploma, demonstrating foundational skills in various subjects and preparing for future professional endeavors.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Interested in hiring Iesha?
You can contact Iesha and 90k+ other talented remote workers on Himalayas.
Message IeshaFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
