Open to opportunities

Shanta Ellis

@shantaellis

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Customer service and sales professional, organized and detail-oriented, delivering excellence through multitasking.

Zimbabwe

Message

What I'm looking for

I’m looking for a role in customer service and sales where I can use my strong English communication, attention to detail, and ability to multitask. I want to support customers, manage multiple tasks, and perform with excellence every day.

I am a creative, goal-oriented, task driven professional with strong command in English and a commitment for excellence. I demonstrated excellence in Customer Service and Sales while staying highly organized and detail oriented.

I manage multiple projects at once, flexibly multitask, and bring a strong work ethic to every shift. With training including Information Technology and a IVQ Specialist Diploma in Health Care, I’m ready to contribute reliably and grow with a team that values performance.

Experience

Work history, roles, and key accomplishments

Customer Service & Sales Rep

Alorica

Delivered excellence in customer service and sales, demonstrating strong organization and attention to detail while managing multiple tasks at once. Applied clear English communication and a strong work ethic to consistently support customers and achieve goals.

Customer Service Sales Client Communication English Communication Multitasking Organization

Education

Degrees, certifications, and relevant coursework

Distinction College

2019 - 2020

Attended Distinction College from September 2019 to July 2020.

Eltham High School

2014 - 2019

Attended Eltham High School from September 2014 to July 2019.

Angles Primary School

2009 -

Attended Angles Primary School starting September 2009, finishing in July 201? (year incomplete in provided details).

Caribbean Examinations Council (CXC)

CSEC O’ Levels, CSEC O’ Level subjects

CSEC O’ Levels with grades including: Information Technology (Grade 1), Human and Social Biology (Grade 2), Clothing, Textile and Fashion (Grade 2), and English Language (Grade 3). Also achieved Grade 3 in Mathematics, Principle of Accounts, Social Studies, and Physics.