Idris Otto-Mian
@idrisotto-mian
I grow loyal customers through personalised pet nutrition advice and subscription sales.
United KingdomWhat I'm looking for
At The Little Green Hound Pantry, I sell raw and natural dog nutrition, diagnose individual dietary needs, and turn tailored feeding plans into long-term subscriptions.
I confidently advise across brands including Natures Menu, Nutriment, Luna & Me, Naturaw, and Paleo Ridge, while resolving customer queries and keeping sales moving under pressure.
I also manage client accounts as a dog walker and trainer with Kensington Hounds, providing clear updates, tailored training plans, and reliable service for a high-profile client base.
Alongside pet care, I bring long-term coaching experience, having delivered cricket sessions for young people and now leading the women’s team coaching programme at Shepherds Bush Cricket Club.
Experience
Work history, roles, and key accomplishments
Head Cricket Coach, Women's Team
Shepherds Bush Cricket Club
Jan 2026 - Present (9 months)
Lead planning and delivery of a structured coaching programme, setting goals and tracking individual progress. Communicate performance feedback clearly and coordinate team logistics.
Head Barista & Sales Representative
The Little Green Hound Pantry
Feb 2025 - Present (1 year 8 months)
Sell and advise across a wide range of raw and natural dog food brands, diagnosing each dog's needs and recommending the right product. Build and sell personalised feeding plans and subscriptions, and run the shop solo at times, taking full ownership of in-store operations.
Dog Walker & Trainer
Kensington Hounds LTD
Dec 2023 - Present (2 years 10 months)
Manage an ongoing portfolio of client accounts, providing regular status updates and tailored feedback. Build and maintain trust with a high-profile client base, and design and deliver individualised training plans.
Cricket Coach
Shepherds Bush Cricket Club
Jan 2015 - Present (11 years 9 months)
Deliver engaging sessions to groups aged 6–15, adapting communication style and pace to different ages and abilities. Maintain a consistent, positive client experience over a 10-year relationship with the club.
Volunteer, Community Engagement
South Acton Residents Action Group (SARAG)
Jan 2011 - Dec 2016 (5 years 11 months)
Provided administrative support and direct communication with residents during a major estate redevelopment. Supported residents through housing advocacy and relocation processes.
Education
Degrees, certifications, and relevant coursework
Ark Acton Academy
A-Levels / Level 3, General Studies
2018 - 2020
Grade: Photography (7), Psychology (4), BTEC Sport Level 3 (Merit)
Completed A-Levels and Level 3 qualifications, including Photography, Psychology, and BTEC Sport Level 3.
Ark Acton Academy
GCSEs, General Studies
2013 - 2020
Grade: 8 GCSEs, grades 4-6
Completed 8 GCSEs with grades 4-6, including English, Maths, Double Science, Geography, Physical Education, and Photography.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Salary expectations
Skills
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