Siddharth Sinha
@idonttip
I resolve enterprise cloud, network, and Microsoft 365 support issues across multi-site environments.
IndiaWhat I'm looking for
At Persistent Systems, I configure and support enterprise routers, switches, WAN accelerators, wireless controllers, and access points while monitoring performance, executing upgrades, and resolving connectivity issues before they affect users.
Previously at BT Group, I supported UK-based customers across Microsoft 365, Azure Active Directory, ServiceNow, Active Directory, Exchange, Windows, and macOS. I bring 6+ years of L2/L3 support experience, combining incident and change management with practical end-user education, infrastructure maintenance, and SLA-focused troubleshooting.
Experience
Work history, roles, and key accomplishments
Configure and support network infrastructure including routers, switches, WAN accelerators, and wireless LAN controllers. Perform preventive maintenance, manage backups, monitor network performance, and execute scheduled changes to minimize service disruption.
Education
Degrees, certifications, and relevant coursework
Indira College of Commerce & Science
Bachelor of Commerce, Commerce
Pursued a Bachelor of Commerce degree, gaining foundational knowledge in commerce and business principles.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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