Ibrahim Umar
@ibrahimumar
I moderate trading communities and resolve live customer support issues.
NigeriaWhat I'm looking for
I've supported Funded Guru’s trading community through Discord and live chat, answering client questions, troubleshooting platform and trading issues, guiding users through solutions, and escalating complex cases.
I maintain safe, welcoming communities by enforcing guidelines, preventing spam and scams, handling tickets, resolving conflicts, and supporting trader onboarding. With over two years of forex and futures trading knowledge, I understand prop firm rules, drawdown rules, payouts, and scaling, and I’m motivated to keep growing within a professional support team.
Experience
Work history, roles, and key accomplishments
Discord Moderator / Live Chat Support
Funded Guru
May 2026 - Jul 2026 (2 months)
Moderated the Funded Guru Discord community and provided live chat support by answering client questions, troubleshooting platform and trading issues, guiding users through solutions, escalating complex cases, and maintaining a positive experience while enforcing community guidelines.
Education
Degrees, certifications, and relevant coursework
Ibrahim hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Interested in hiring Ibrahim?
You can contact Ibrahim and 90k+ other talented remote workers on Himalayas.
Message IbrahimGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
