Open to opportunities

Ibrahim Muftau

@ibrahimmuftau

Message

Resourceful hospitality manager and administrator with strong operations and customer focus.

Nigeria

Message

What I'm looking for

I seek a hands-on operations or hospitality role where I can lead teams, improve service delivery, manage budgets and strengthen supplier and customer relationships.

I am a results-driven administrator and hospitality manager with hands-on experience overseeing daily lodge operations, staff hiring and supervision, budgeting, maintenance and security. I combine strong customer-service skills from sales roles with procurement and supplier management experience to deliver efficient, safe and welcoming guest experiences.

I have experience as a local government coordinator volunteer and a background in political science, desktop publishing and human resources, which strengthens my planning, resource mobilization, conflict resolution and relationship-management abilities. I am committed to continuous improvement, team leadership and meeting operational and service goals.

Experience

Work history, roles, and key accomplishments

Manager

Atinuke Lodge

Jan 2023 - Jan 2025 (2 years)

Planned and oversaw daily lodge operations (front desk, housekeeping, F&B, maintenance), managed hiring and staff performance, and controlled daily budgets to ensure cost-effective supply use and premises security.

Operations Management Staff Supervision Budgeting Facilities Maintenance Customer Relations Security Management Vendor Relations

Salesperson

Surekey Contract Vent Ltd

Jan 2021 - Jan 2023 (2 years)

Managed customer acquisition and sales fulfillment, handled payments and sales records, provided customer service and market intelligence to support competitive pricing and repeat business.

Sales Customer Service Order Processing Market Research CRM Relationship Management

Secretary / Supervisor

DAB (Dr Ademola Bayole) NGO

Served as local government coordinator volunteering with the NGO, providing secretarial support and supervision over programs and local coordination activities for two years.

Program Coordination Supervision Volunteer Management Reporting