Open to opportunities

Ibrahim Adegboyega Adewunmi

@ibrahimadegboyegaade

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IT support officer skilled in systems, networks, web administration, and customer-focused technical service.

United Kingdom

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What I'm looking for

I seek a role providing hands-on IT and network support within a collaborative team, where I can improve system reliability and contribute to digital growth.

I am an IT Support Officer with broad hands-on experience in systems and network administration, web administration, graphics and e-commerce support. I deliver technical support, install and configure hardware and software, and maintain computer systems for organizations and freelance clients.

I have provided IT support in educational and commercial settings, worked as a network/web administrator, and completed numerous freelance e-commerce, design and digital marketing projects. My work includes Shopify and WordPress management, SEO basics, email marketing, and creating visual identities and marketing collateral.

I prioritize excellent customer service, problem solving, and clear documentation, and I aim to help organizations grow by ensuring reliable IT operations, strong client relationships, and practical digital solutions.

Experience

Work history, roles, and key accomplishments

Current

IT Support Officer

Current

Self Employed

Jan 2021 - Present (5 years)

Provide remote IT support, web/shopify development, graphic design and digital marketing services to clients, delivering customer support, site management and project delivery that drove repeat business by word of mouth.

IT Support WordPress Graphic Design Email Marketing Social Media Management Data Entry Customer Service

Network Administrator

Taletoonz Studio

Oct 2018 - Jan 2021 (2 years 3 months)

Maintained and monitored computer systems and networks, provided timely IT support to staff and clients, and installed/configured hardware, software, printers and scanners to ensure operational continuity.

Network Administration IT Support System Configuration Troubleshooting Windows Server Printers

Graphics Designer

Wise-Plus Concepts

May 2017 - Nov 2018 (1 year 6 months)

Designed branding, marketing and commercial print materials, producing creative assets to elevate clients' brand identity and advertising initiatives during an internship.

Graphic Design Branding Adobe Photoshop CorelDraw Print Production Layout Design Brand Identity Creative Direction

IT Officer

Government College Ibadan

Jan 2016 - Jan 2017 (1 year)

Provided IT support and systems administration for staff and students, configured systems and networks, managed web content and supported computer lab activities to maintain institutional IT operations.

IT Support Network Administration System Configuration Technical Documentation Troubleshooting Training

Industrial Trainee

Swift Networks Limited

Jan 2012 - Jan 2013 (1 year)

Assisted with networking tasks including router/switch installation, monitoring base station downtime and drafting technical documentation to support network operations.

Networking Router Switch Installation Technical Documentation Troubleshooting Base Station Maintenance

Broadcast Technician

Radio Nigeria Choice FM

Jan 2004 - Jan 2011 (7 years)

Maintained and operated broadcasting electronics and transmission equipment, performed cable/equipment repairs and logged transmitter readings to ensure clear on-air transmission.

Broadcast Maintenance Electronic Equipment Repair Transmission Monitoring Cable Management Equipment Calibration Logging

Education

Degrees, certifications, and relevant coursework

Bangor University

Master of Science, Computer Science

Completed an MSc in Computing with focus on computer science topics and advanced computing principles.

Lagos City Polytechnic

Higher National Diploma, Computer Science

Attended Lagos City Polytechnic for Higher National Diploma studies in Computer Science.

Lagos City Polytechnic

National Diploma, Computer Science

Completed a National Diploma in Computer Science.

New Horizons

Certificate, Information Technology

Completed certification in Web Design and Development and ITIL training.

United Global Resources Limited (UGRL)

Certificate, Computer Networking

Completed CCNA certification (Cisco Certified Network Associate).

Tonbol Computer School

Diploma, Computer Science

Completed a diploma in Computer Science.

Alison

Diploma, Information Technology

Completed multiple online diplomas and certifications including Project Management, CISSP-related coursework, ISMS, database management, and Certified Associate in Project Management material.