Open to opportunities

Ian Wambugu

@ianwambugu

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Graduate in Business and IT with skills in graphic design.

Kenya

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What I'm looking for

I am looking for a role that allows me to grow my skills in IT and graphic design while contributing to a dynamic team.

I am a recent graduate with a Bachelor of Business and Information Technology from Africa Nazarene University. My academic journey has been driven by a passion for integrating business principles with technology. I have developed a strong foundation in IT support and graphic design, which I believe are essential in today's digital landscape.

Throughout my studies, I have honed my skills in customer service and graphic design, utilizing tools like Canva and Adobe for various projects. My experience as an ICT Support Technician has equipped me with the ability to troubleshoot and manage information systems effectively. I pride myself on my problem-solving skills, attention to detail, and ability to work under pressure, making me a reliable team player.

Experience

Work history, roles, and key accomplishments

ICT Support Technician

Not Specified

Provided technical support and maintenance for PCs, managed user support, and configured network devices. Engaged in troubleshooting and ensured effective use of information systems and software.

User Support Configuration Troubleshooting Security Monitoring Systems Customer Service Problem Solving

Graphic Designer

Not Specified

Designed logos, posters, and edited pictures using various graphic design tools. Focused on creating visually appealing content that meets client specifications.

Logo Design Graphic Design Editing Canva Client Communication Time Management

Customer Service Representative

Not Specified

Handled customer inquiries and provided support through call services. Assisted in sales and ensured customer satisfaction through effective communication.

Customer Support Sales Communication Skills Problem Solving Time Management Teamwork Reliability

Education

Degrees, certifications, and relevant coursework

Kanjuri High School

High School Diploma

2010 - 2014

Riverbank Preparatory

Primary School Certificate

2009 - 2010

Africa Nazarene University

Bachelor of Business and Information Technology, Business and Information Technology

2022 -

Activities and societies: Majored in aspects of IT Support and Graphic Design throughout my journey.

I am a graduate with a degree in Bachelor of Business and Information Technology. I chose that field of study because I’ve always been interested in business and technology and how to incorporate the two of them.