Ian Myers
@ianmyers
Aspiring IT Support professional studying for CompTIA A+ certification.
What I'm looking for
My name is Ian Myers, and I am currently pursuing a career in IT Support while preparing for my CompTIA A+ certification. My journey has been diverse, ranging from running my own garage door business to working as a self-employed courier. Throughout these experiences, I have developed strong problem-solving skills and a customer-centric approach, which I believe are essential in the IT field.
In my previous roles, I have utilized technology to enhance my business operations, whether it was managing customer inquiries or coordinating deliveries. My background in sales and customer service has equipped me with the ability to communicate effectively and understand client needs. I am eager to leverage my skills in a full-time IT Support position, where I can contribute to a team and continue to grow professionally.
Experience
Work history, roles, and key accomplishments
Garage Door Repairs Man
Myers Garage Doors
Relaunched and managed a garage door business, focusing on repairs, operator installations, and new door fittings. Utilized computer systems for business operations while providing expert customer service.
Self Employed Courier
City Sprint
Oct 2022 - Apr 2024 (1 year 6 months)
Operated as a self-employed courier, responsible for collecting and delivering items nationwide, including from RAF Bases. Ensured timely and secure transportation of goods across various locations.
Sales / Fitter
Blind Passion
Sep 2014 - Oct 2022 (8 years 1 month)
Worked in the retail department, specializing in selling and fitting various types of made-to-measure blinds. Provided comprehensive sales support and ensured precise installation for customer satisfaction.
Proprietor
Myers Garage Doors
Jan 2009 - Sep 2022 (13 years 8 months)
Established and managed a self-employed business focused on selling, fitting, and repairing garage doors. Successfully navigated economic challenges by providing essential services to clients.
Sales / Surveyor
Access Garage Doors
Sep 2007 - Jan 2009 (1 year 4 months)
Managed sales and surveying for garage doors and sun awnings, serving both business and private customers across London and the Home Counties. Developed and implemented new marketing strategies to drive sales.
Sameday Courier
Ricochet
Aug 2000 - Sep 2007 (7 years 1 month)
Operated as a self-employed courier, responsible for collecting and delivering items nationwide on a same-day basis. Ensured efficient and timely transportation of goods.
Telesales Advisor
British Telecom
Nov 1999 - Jul 2000 (8 months)
Worked as a Telesales Advisor, selling BT's Select Services, including ISDN, to existing business and residential customers. Consistently achieved top performance metrics within a competitive team environment.
Spray Painter
Nissan Motor Manufacturing
Sep 1990 - Apr 1999 (8 years 7 months)
Worked as a Spray Painter, consistently meeting production, quality, and cost targets. Contributed to continuous improvement initiatives as part of the Kaizen team, leading to multiple 'Zone of the Year' awards.
Education
Degrees, certifications, and relevant coursework
CompTIA
Certification, Information Technology
Currently studying for CompTIA A+ certification, preparing to take the exams soon.
Peterlee College
Degree Foundation Course, Information Technology
1998 - 1999
Grade: Distinction
Achieved Distinctions in English and Information Technology (A-Level equivalent), and a Credit in Maths.
Dene House Comprehensive
GCSE, Multiple Subjects
1984 - 1989
Grade: D
Achieved D grades in various GCSE subjects including Maths, English, Chemistry, Physics, Human Biology, History, and Drama.
Gateshead College
NVQ II, Motor Vehicle Body Repair & Painting
Grade: Distinction
Passed with Distinction in Motor Vehicle Body Repair & Painting.
R.T.I.T.B.
Competencies, Body Repair / Spray Painting & Welding
Grade: Pass
Passed all competencies in Body Repair, Spray Painting, and Welding.
The Levitin Group
Sales Training, Direct Selling
Completed a one-week intensive sales training course covering all aspects of direct selling, from prospecting and qualification to presenting, closing, and consolidation.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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