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I A M S W E E T F A C E User

@iamsweetfaceuser

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I manage Head Start ERSEA processes, eligibility compliance, recruitment, and family engagement.

United States

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What I'm looking for

I'm looking for a role where I can manage eligibility and compliance processes, support families and underserved communities, build community partnerships, and contribute to strong program outcomes.

I manage ERSEA processes for Sunrise Children's Foundation's Head Start and Early Head Start programs, including eligibility, recruitment, selection, enrollment, and attendance.

I verify family documentation against federal Head Start Performance Standards, maintain enrollment records, generate monitoring reports, and prepare files for federal reviews.

I build community referral networks, recruit eligible families, and partner with family services staff to strengthen engagement, retention, and daily attendance.

My background also includes LIHTC and Section 8 compliance, case management for childcare subsidy families, customer service, documentation, and administrative operations.

Experience

Work history, roles, and key accomplishments

ERSEA Coordinator

Sunrise Children's Foundation

Oct 2024 - Apr 2026 (1 year 6 months)

Managed ERSEA processes for Head Start programs, developed recruitment strategies, verified eligibility documentation, and ensured compliance with federal standards. Conducted community outreach and collaborated with family services staff to support engagement and retention.

ERSEA Eligibility Verification Recruitment Compliance Data Management Community Outreach Family engagement Head Start Performance Standards

Leasing Specialist

Ovation Business Services

Oct 2021 - Jul 2023 (1 year 9 months)

Managed LIHTC compliance for senior properties, processed applications, verified eligibility, and maintained tenant files. Provided customer service and handled administrative duties including documentation and contract management.

LIHTC Compliance Fair Housing Section 8 Customer Service Documentation Yardi Docusign Conflict Resolution

Child Care Worker

Las Vegas Clark County Urban League

Dec 2014 - Nov 2020 (5 years 11 months)

Assisted families with subsidy applications and established initial eligibility for childcare programs. Provided ongoing case management and maintained detailed documentation for all assigned cases.

Case Management Eligibility Verification Documentation Family Support Interpersonal Skills

Senior Sales Associate

AAFES Main Store

Dec 2009 - Dec 2014 (5 years)

Delivered excellent customer service and balanced daily financial transactions with accuracy. Practiced loss prevention procedures and trained new team members on store policies.

Customer Service Financial Transactions Loss Prevention Training Mentorship