Nancy Chicas
@nancychicas
I am a bilingual operations professional optimizing processes and leading teams.
What I'm looking for
I am a bilingual operations professional with a proven track record of optimizing processes, improving efficiency, and leading cross-functional teams. I combine strategic planning with hands-on execution to deliver measurable results across household, retail, and nonprofit settings.
As a Household Operations Manager and Child Development Specialist, I manage inventory, vendor relationships, family calendars, and child care while fostering emotional support and development. In previous roles I streamlined front-desk operations and confirmed client records to improve service delivery.
Working as a Legal Advocate and VISTA Social Service Coordinator, I conducted client screening, crisis intervention, safety planning, coordinated legal clinics, revised policies, produced reports for federal reporting, and developed fundraising plans for special projects. I bring strengths in client advocacy, program coordination, and nonprofit operations.
I am dependable, results-driven, and skilled in project management, process improvement, resource allocation, and interpersonal communication. I seek opportunities where I can lead teams, improve operations, and contribute to mission-driven outcomes while continuing to grow professionally.
Experience
Work history, roles, and key accomplishments
Household Operations Manager
Private Household
Sep 2023 - Present (1 year 11 months)
Provide comprehensive childcare and manage household operations including inventory, vendor relationships, family scheduling, and conflict mediation to ensure safety and developmental progress.
Legal Advocate
Hope House
Feb 2022 - Sep 2023 (1 year 7 months)
Screened and interviewed clients, provided crisis intervention and safety planning, coordinated the agency legal clinic, and connected domestic violence survivors with resources and referrals.
Store Lead
Bambou Salon
Nov 2020 - Feb 2022 (1 year 3 months)
Managed front-desk operations, confirmed appointments, maintained client records, and streamlined communications to improve efficiency and customer experience.
VISTA Social Service Coordinator
AmeriCorps
Sep 2019 - Apr 2021 (1 year 7 months)
Developed policies and programs addressing poverty-related issues, produced federal reports, implemented fundraising plans, and coordinated community outreach to support anti-poverty projects.
Education
Degrees, certifications, and relevant coursework
Avila University
Bachelor of Arts, Criminology
Bachelor of Arts in Criminology with minors in Psychology and Women and Gender Studies from Avila University, conferred May 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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