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iago do valeIV
Open to opportunities

iago do vale

@iagodovale

I'm building practical IT support and infrastructure solutions with Windows Server, networks, and Python automation.

Brazil
Message

What I'm looking for

I'm seeking my first IT Support or Help Desk opportunity, where I can provide technical assistance, diagnose and resolve issues, support corporate environments, and apply my hands-on lab, certification, and project experience.

I've built a Windows Server infrastructure lab with AD DS, DNS, DHCP, GPOs, organizational units, users, and groups, documenting the environment on GitHub and demonstrating it on YouTube.

My hands-on work also includes Python scripts that automate Excel tasks, manipulate data, and generate reports to reduce manual work. I'm trained in Systems Analysis and Development and hold Google IT Support and Cisco Networking Basics certifications.

At Ausus Automotive do Brasil, I supported maintenance operations through process control, work orders, Protheus ERP, supplier contact, purchase requests, schedules, and monthly reports. I also worked in customer service and budgeting at Ruspristeel, gathering requirements and coordinating with production.

Experience

Work history, roles, and key accomplishments

RU

Orçamentista / Atendimento ao Cliente

Ruspristeel

May 2025 - Oct 2025 (5 months)

Atendimento ao cliente e levantamento de requisitos, elaboração e acompanhamento de orçamentos, interface com setor produtivo, acompanhamento de processos de fabricação e garantia de conformidade dos pedidos.

AB

Administrativo de Manutenção

Ausus Automotive do Brasil

May 2023 - Mar 2025 (1 year 10 months)

Controle e organização de processos de manutenção, emissão e acompanhamento de ordens de serviço, utilização de ERP (Protheus), suporte administrativo à equipe técnica, contato com fornecedores, emissão de pedidos de compra, criação de cronogramas preditivos e preventivos, análise de dados e geração de relatórios mensais.

Education

Degrees, certifications, and relevant coursework

Universidade Metodista de São Paulo logoUP

Universidade Metodista de São Paulo

Bachelor of Technology, Systems Analysis and Development

2022 - 2024

Completed a degree in Systems Analysis and Development, focusing on technical support and IT infrastructure.

EG

ETEC Lauro Gomes

Technical Degree, Electronics

2020 - 2021

Pursued a technical course in Electronics, but the program was paused in the final semester.

NE

NewCenter

Professional Certificate, Office Tools

2020 - 2020

Completed a professional certificate in Microsoft Office package.

Tech stack

Software and tools used professionally

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