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i8ssrat User

@i8ssratuser

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Technical support specialist and 3D designer delivering network solutions and high-quality visual assets.

United States

Message

What I'm looking for

I seek technical roles where I can troubleshoot and secure networks or creative roles producing 3D assets, with collaborative teams and growth opportunities.

I am a technical support specialist with hands-on experience troubleshooting networks, configuring VLANs, and working with routing protocols like BGP, EIGRP, and OSPF while supporting LAN/WAN infrastructures for business customers. I combine strong customer service, clear communication, and technical documentation skills to resolve complex issues and improve operational stability.

I am also an experienced freelance 3D graphic designer proficient in Blender, Maya, and 3ds Max, having delivered over 50 projects including models, animations, and product visualizations under tight deadlines. I collaborate closely with clients and cross-functional teams to produce polished assets and maintain high standards of quality and topology.

Experience

Work history, roles, and key accomplishments

Technical Support Specialist III

Nintendo

Resolved hardware, software, and network issues including connectivity failures and system errors, authored troubleshooting documentation, and collaborated with product and engineering teams to develop long-term solutions.

Technical Support Customer Service Documentation Connectivity Systems Cross Functional Collaboration

Business Tech Support

Metronet

Provided business technical support, designing VLANs, handling subnetting and LAN/WAN connectivity, and troubleshooting TCP/IP, DNS, DHCP and routing protocols to maintain reliable networks for clients.

VLAN Subnetting TCP IP DNS DHCP BGP OSPF

3D Graphic Designer

Freelance Designer

Delivered over 50 custom 3D models, animations, and renderings for clients using Blender, Maya, and 3ds Max, ensuring clean topology and timely delivery for marketing and product visualization.