Huma Majeed

Led multi-million-pound IT-integrated refrigeration and construction projects, ensuring alignment between engineering requirements and digital solutions. Spearheaded the extension of Oracle Primavera Cloud (OPC) across Manufacturing & Engineering, consolidating Excel and legacy planning tools into Primavera. Implemented Agile, PRINCE2, and Scrum methodologies, managing projects through Kanban boar

Directed Azure DevOps and Dynamics 365 project timelines using Primavera Cloud for sprint scheduling and backlog prioritisation. Drove adoption of SDLC best practices, enhancing collaboration and release predictability. Developed and presented POCs using HTML5, CSS3, and Python scripts to prototype features.

Used Primavera P6 to create visual project timelines for tax compliance initiatives, including FATCA and CRS implementations across global jurisdictions. Partnered with senior associates and cross-functional teams to set priorities and deliverables for system enhancements and process improvements, ensuring client satisfaction and project success. Built OPC dashboards to track development against G

Led full-stack e-commerce and ERP rollout using Oracle Primavera P6 for managing complex interdependencies across development and back-office operations. Deployed Primavera Cloud to schedule and monitor CI/CD pipeline milestones, website enhancements, and CRM integration. Collaborated with cross-functional IT teams on security-by-design, applying OWASP-aligned controls and GDPR compliance checks.

Surpassed sales targets by 20% and strategically upsold additional products, contributing to a 15% increase in overall revenue. Orchestrated and facilitated over 1,000 international and domestic travel arrangements, ensuring seamless customer experiences. Cultivated and sustained robust relationships with 100+ clients, agents, and hoteliers by consistently delivering exceptional customer service.

Consistently met and exceeded high standards, achieving and surpassing set targets by 15% and contributing to overall team success. Expertly upsold supplementary products and services to existing customers, resulting in a 20% increase in upsell revenue and contributing to overall revenue growth. Provided outstanding service to customers by successfully addressing priority and intricate needs via t

Delivered exceptional customer service in telesales, showcasing communication and relationship-building skills, resulting in a 25% increase in customer satisfaction scores. Exceeded sales targets consistently and successfully upsold additional products, contributing to a boost in revenue. Proactively built clientele and rapport, resulting in a 30% increase in customer retention and a steady influx

Successfully resolved 50+ complex regulatory risk cases, aligning with FCA objectives and contributing to an improvement in compliance metrics. Established effective communication channels with corporate giants, managing written and verbal correspondence. Implemented efficient data processing, analysis, and reporting procedures, resulting in a 30% improvement in the accuracy and timeliness of fina

Successfully closed 100+ outbound sales calls, highlighting strong persuasion and negotiation skills, contributing to an increase in sales. Operated at high standards, consistently delivering effective results and surpassing targets, leading to an improvement in overall team performance metrics. Promoted and sold supplementary products to customers, emphasizing upselling strategies, resulting in a

Completed an advanced diploma focusing on project management principles and practices. Gained expertise in various project methodologies and tools.

Obtained a Certificate of Higher Education with a focus on Accounting and Finance. Developed foundational knowledge in financial principles and accounting practices.

Completed A Levels and GCSEs, building a strong academic foundation. Engaged in various subjects to develop a broad knowledge base.

Completed certifications in FullStack Engineer Career Path, C#, Java, PHP, Python3 & jQuery. Gained practical skills in various programming languages and web development.

Completed certifications in Introduction to Python, HTML5 & CSS3 fundamentals, and JavaScript Essentials. Developed foundational skills in web development and programming.