Hui Hang

As a dedicated and results-oriented professional, I bring over three years of experience in business analysis and project management, with a strong background in driving data-driven strategies. My journey began at RBC Direct Investing, where I excelled in client service, achieving top 1% satisfaction and managing over 1,000 estate cases. Transitioning to IT consulting with FDM Group, I supported various clients in the finance sector, building strong relationships and solving critical issues.

At Manulife, I focused on enhancing the MPF enrollment process, increasing client engagement by 25% through detailed analysis and stakeholder collaboration. My role at HSBC involved leading digital transformation projects, including the Amazon seller loan initiative, where I managed 50+ team members and ensured timely delivery. I also drove change management post-Covid, emphasizing a bottom-up approach for work style adjustments.

My technical expertise includes proficiency in tools like Tableau, SQL, Qlik Sense, and Jira. I hold certifications in Prince2 and Scrum, complemented by trilingual abilities in English, Mandarin, and Cantonese. I am passionate about leveraging data insights to drive strategic decisions and foster meaningful change in dynamic environments.