Looking for a job

Chad Wong

@zeyaw

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Results-driven professional with experience in business analysis. Seeking for a remote job.

China

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What I'm looking for

remote

Results-driven person with over 8 years of experience in data analysis, project management, and operation within the insurance industry. Good at extracting actionable insights from complex datasets, streamlining operational workflows, and driving data-driven decision-making. Skilled in Microsoft Office tools, SQL queries and Tableau. Have proven track record in leading digitization projects, enhancing data governance, and improving organizational efficiency. Have good command of both spoken and written English and Mandarin, with a Master’s degree in Engineering & IT and a Bachelor’s in Economics.

Experience

Work history, roles, and key accomplishments

Current

Assistant Operating Specialist

Current

Lianjia Technology Co., Ltd

Oct 2024 - Present (7 months)

Collaborated with store teams to manage personnel effectively.
Organized community engagement activities and handle community-related affairs.
Utilized online performance metrics to assist team in achieving and exceeding sales targets.
Enhanced agent conversion rates and operational efficiency through product operations.

Communication Skills

Business Analyst

PingAn Property & Casualty Insurance Company of China

May 2020 - Aug 2024 (4 years 3 months)

Conducted data analysis; conducted market research analysis and evaluated competitor strategies.
Conducted project investigation and project management; gathered user requirements and communicated between end-users and developers; participated in product tests.
Coordinated sales network construction; formulated annual budget plan to meet strategic objectives.

Data Analysis Market Research Project Management Excel SQL Queries Tableau

Product Operating Specialist

DaTong Insurance Sales & Service Co., Ltd.

Feb 2018 - Dec 2019 (1 year 10 months)

Maintained backend system of policy custody service and analyzed active data; investigated competitor products in market.
Conducted online operating service of smartphone applications; collected contents of online knowledgebase; assisted IT developers with app testing.
Provided live customer service online and supported team collaboration.

Data Analysis Market Research Project Management Excel SQL Queries Tableau UAT

Marketing & Product Specialist

HengAn Standard Life Insurance Co., Ltd.

Sep 2016 - Jan 2018 (1 year 4 months)

Developed products and sales-assisting utilities; analyzed product data; supported marketing activities and assisted in products sales campaigns.
Provided customer service on social media platforms; maintained online store; assisted in offline customer activities; maintained contents of official website.

Data Analysis Market Research Project Management Excel SQL Queries Tableau UAT

Education

Degrees, certifications, and relevant coursework

The University of Sydney

Master of Philosophy (Engineering & IT), Power market and risk assessment

2014 - 2016

Activities and societies: Honors: Norman I Price Supplementary Scholarship on 12/2014 Publications: “Assessing the Interconnected Power Market in Australia” and “Quantum Cryptography Based Cyber-Physical Security Technology for Smart Grids”, published on 10th IET International Conference on Advances in Power System Control, Operation and Management (APSCOM 2015), Hong Kong, 2015.