Queenie LeungQL
Open to opportunities

Queenie Leung

@queenieleung

Accomplished IT business analyst with expertise in project management.

Hong Kong

What I'm looking for

I am looking for a role that fosters collaboration, innovation, and growth opportunities.

I am an accomplished IT business analyst with two years of experience in the insurance sector, specializing in system enhancement and project management. My career is marked by a proven history of optimizing sales flows and implementing product-related system updates. I excel in change management, consistently identifying operational loopholes and collaborating with multidisciplinary teams to build improved technical architectures that enhance business processes.

Currently, I am working at Manulife Hong Kong, where I optimize sales flows for agency and banca channels by engaging with both business and technical stakeholders. I have initiated regulatory projects by transforming requirements from product and actuarial perspectives into coherent system interfaces. My role involves analyzing system feasibility, formulating user stories, and overseeing the product development lifecycle to ensure quality deliverables.

Previously, I served as a Project Support Officer at AIA Investment Management, where I managed multiple investment operation transformation projects, focusing on governance, risk, and operational efficiency. My experience also includes generating data-driven insights as a Programmatic Advertising Trader at Xaxis - Group M Media Group, where I successfully managed significant advertising revenue and optimized performance for high-profile clients.

Experience

Work history, roles, and key accomplishments

MK
Current

IT Business Analyst

Manulife Hong Kong

Aug 2023 - Present (1 year 9 months)

Optimized sales flows for agency and banca channels by engaging with business and technical stakeholders to understand, negotiate, and prioritize product requirements in line with business objectives and agile methodology. Initiated regulatory projects by transforming requirements from product and actuarial perspectives to system interfaces, formulating comprehensive solutions from frontend to bac

MK
Current

IT Business Analyst

Manulife Hong Kong

Aug 2023 - Present (1 year 9 months)

Optimized sales flow for agency and banca channels by engaging with business and technical stakeholders to understand, negotiate, and prioritize product requirements in line with business objectives and agile methodology. Initiated regulatory projects by transforming requirements from product and actuarial perspectives to system interfaces, formulating solutions from frontend to backend for functi

AK

Project Support Officer

AIA Investment Management Hong Kong

Jan 2023 - Jul 2023 (6 months)

Liaised with project teams in the planning, execution, and monitoring of investment operation transformation projects, with exposure to governance, risk, operational efficiency, and business growth. Tracked progress of over 13 projects simultaneously by consolidating status reports, project resources, and budget plans, pitching to management for mitigation strategies. Coordinated and drafted proje

XK

Programmatic Advertising Trader

Xaxis - Group M Media Group Hong Kong

Feb 2022 - Oct 2022 (8 months)

Generated data-driven insights for media investments and collaborated across sales teams to create cutting-edge advertising solutions for a portfolio of multinational F&B, Banking, and Luxury brands. Coordinated and managed over HKD$1M of monthly Google Ads revenue, optimizing advertising performance for a maximized profit of 50% with key engagement rates achieved for brand awareness success.

AK

Project Support Officer

AIA Investment Management Hong Kong

Jan 2023 - Jul 2023 (6 months)

Liaised with project teams in the planning, execution, and monitoring of investment operation transformation projects, with exposure to governance, risk, operational efficiency, and business growth. Tracked progress of over 13 projects simultaneously by consolidating status reports, project resources, and budget plans, associated with risk and issue reports, and pitched to management for mitigatio

XK

Programmatic Advertising Trader

Xaxis - Group M Media Group Hong Kong

Feb 2022 - Oct 2022 (8 months)

Generated data-driven insights for media investments and collaborated across sales teams to create cutting-edge advertising solutions for a portfolio of multinational F&B, Banking, and Luxury brands. Coordinated and managed over HKD$1M of monthly Google Ads revenue, optimizing advertising performance for a maximized profit of 50% with key engagement rates achieved for brand awareness success.

Education

Degrees, certifications, and relevant coursework

The University of Hong Kong logoTK

The University of Hong Kong

Bachelor of Arts, Marketing, Global Creative Industries; Minor: Geography

Majored in Marketing and Global Creative Industries, with a minor in Geography. This comprehensive program provided a strong foundation in marketing principles, global creative trends, and geographical analysis.

Tech stack

Software and tools used professionally

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Queenie Leung - IT Business Analyst - Manulife Hong Kong | Himalayas