Open to opportunities

Lewis Hung

@lewishung

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Detail-oriented data and analytics professional driving operational efficiency.

Hong Kong

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What I'm looking for

I seek a data-driven role where I can apply analytics and vendor management to improve operations, deliver measurable efficiency gains, and mentor colleagues in adopting analytical tools.

I am a detail-oriented professional with strong analytical skills and experience in data analytics, vendor management, and process optimization. I hold a Bachelor’s degree in Financial Technology and Innovation with First Class Honours and have applied academic rigor to real-world business challenges.

In my roles I have managed vendor relationships across 100+ clients, developed and implemented analytics dashboards that reduced product expiry waste, and delivered 200+ training programs to increase tool adoption. I have also organized large in-person and online events and created 30+ analytical eLearnings to onboard agents to performance metrics.

I bring technical proficiency in advanced data analytics, performance reporting, forecasting, demand planning, MS Office, Adobe Creative Suite, and data visualization, combined with trilingual communication abilities in English, Mandarin, and Cantonese. I seek opportunities to leverage data-driven insights to improve operational efficiency and drive measurable business outcomes.

Experience

Work history, roles, and key accomplishments

Current

Senior Analyst

Current

AIA Group Limited

Oct 2023 - Present (2 years)

Evaluated business processes and developed reporting solutions while delivering 200+ training programs and 30+ eLearnings to boost analytical tool adoption and operational efficiency. Orchestrated large in-person and online events with 150+ attendees.

Business Analysis Reporting Training Development E Learning Stakeholder Engagement performance reporting MS Office Data Visualization

Current

Project Manager

Current

PennyOnLooker

Dec 2022 - Present (2 years 10 months)

Manage vendor relationships and analytics for 100+ clients and implemented a customer analytics dashboard that increased pre-expiration consumption to 85%. Drive market analysis and cross-functional initiatives to optimize inventory and operations.