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@lewishung
Detail-oriented data and analytics professional driving operational efficiency.
I am a detail-oriented professional with strong analytical skills and experience in data analytics, vendor management, and process optimization. I hold a Bachelor’s degree in Financial Technology and Innovation with First Class Honours and have applied academic rigor to real-world business challenges.
In my roles I have managed vendor relationships across 100+ clients, developed and implemented analytics dashboards that reduced product expiry waste, and delivered 200+ training programs to increase tool adoption. I have also organized large in-person and online events and created 30+ analytical eLearnings to onboard agents to performance metrics.
I bring technical proficiency in advanced data analytics, performance reporting, forecasting, demand planning, MS Office, Adobe Creative Suite, and data visualization, combined with trilingual communication abilities in English, Mandarin, and Cantonese. I seek opportunities to leverage data-driven insights to improve operational efficiency and drive measurable business outcomes.
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Work history, roles, and key accomplishments
AIA Group Limited
Oct 2023 - Present (2 years 1 month)
Evaluated business processes and developed reporting solutions while delivering 200+ training programs and 30+ eLearnings to boost analytical tool adoption and operational efficiency. Orchestrated large in-person and online events with 150+ attendees.
PennyOnLooker
Dec 2022 - Present (2 years 11 months)
Manage vendor relationships and analytics for 100+ clients and implemented a customer analytics dashboard that increased pre-expiration consumption to 85%. Drive market analysis and cross-functional initiatives to optimize inventory and operations.
Degrees, certifications, and relevant coursework
Bachelor's degree, Financial Technology and Innovation
2022 - 2024
Grade: 3.55/4 (First Class Honours)
Completed a Bachelor's degree in Financial Technology and Innovation with First Class Honours and a GPA of 3.55/4.
Software and tools used professionally
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