Open to opportunities

Hammed Muili

@holysane

Adaptable professional with 5+ years experience in accounting and customer support, skilled in service, finance, and problem solving.

Nigeria

Message

What I'm looking for

I am seeking a remote role where I can leverage my skills in accounting, administration, and customer service. I value opportunities that allow me to contribute to organizational growth while maintaining flexibility. My goal is to deliver high quality results, support business efficiency, and provide excellent service in a fully remote, collaborative environment.

I am a versatile professional with over five years of combined experience in accounting and customer support services, bringing a unique balance of financial expertise and client service excellence. My career began in accounting, where I developed strong skills in bookkeeping, financial reporting, reconciliations, and budget management, ensuring accuracy and compliance with organizational standards. Over time, I expanded my career into customer care support, where I honed abilities in client relationship management, conflict resolution, and delivering exceptional service across diverse industries.

This dual background has equipped me with the ability to analyze data, manage records, and provide clear communication while resolving customer issues effectively. I thrive in dynamic environments, adapt quickly to new tools and systems, and consistently exceed performance expectations. Passionate about professional growth, I am eager to contribute my financial knowledge, service skills, and problem solving mindset to organizations seeking reliability and measurable results.

Experience

Work history, roles, and key accomplishments

Call Center Representative

BrightConnect Services

Jan 2023 - May 2025 (2 years 4 months)

Handled high volume inbound calls using call center software and CRM tools to manage customer accounts.

Assisted with service requests, product inquiries, and troubleshooting while maintaining professionalism.

Developed strong skills in active listening, problem solving, and team collaboration while consistently meeting performance metrics.

Content Creation Communication Skills

Customer Service Agent

Global Support Solutions

Jan 2021 - Aug 2022 (1 year 7 months)

Responded to customer inquiries via phone, email, and chat, providing fast and empathetic support.

Helped clients resolve billing issues, explained services, and guided them through processes. Consistently exceeded performance targets by maintaining a 95% satisfaction rating.

Learned the importance of patience, clear communication, and teamwork.

Content Creation Communication Skills

Accountant

Folyma store enterprises

Feb 2018 - Jul 2020 (2 years 5 months)

Handled day to day bookkeeping, reconciled accounts, and prepared financial reports with accuracy.
Supported audits and ensured compliance with company policies.
Introduced a simplified expense tracking process that reduced reporting errors by 20%.
Learned to manage deadlines under pressure while keeping financial records clear and organized.

Accountant

Junior Accountant

AZopeifa and Co Auditing firm

Jan 2016 - Aug 2018 (2 years 7 months)

Assisted with payroll, invoice processing, and month end closing.

Monitored budgets and supported senior accountants in preparing tax documents. Gained hands-on experience in financial analysis and built strong Excel skills.

Proudly contributed to improving reporting accuracy and supporting smooth financial operations.

Content Creation Communication Skills