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Hollie M Vang

@holliemvang

Operations Administrator at Lending Hands Home Care coordinating daily operations, staff scheduling, and service coverage.

United States

Message

At Lending Hands Home Care, I coordinate daily operations and staff scheduling to support efficient service coverage and timely task completion. I monitor workflows and resolve scheduling conflicts and service delays.

As a Patient Registration Representative at St. Anthony Hospital, I manage front-line communication and patient scheduling, while updating information accurately and providing real-time support.

Previously, at Aurora Health Care, I coordinated insurance authorization requests and scheduled patient appointments. I gathered and verified information, tracked request statuses, and maintained accurate records.

Experience

Work history, roles, and key accomplishments

Current

Patient Registration Representative

Current

St. Anthony Hospital

Jan 2024 - Present (2 years 9 months)

Manage high-volume front-line communication and coordinate patient scheduling. Verify and update data accurately while maintaining efficiency under pressure.

Patient Scheduling Data Entry Communication Skills Multitasking

Current

Administrator

Current

Lending Hands Home Care

Mar 2019 - Present (7 years 7 months)

Coordinate daily operations and staff scheduling, ensuring efficient service coverage and timely task completion. Manage high-volume communication between staff, clients, and external partners.

Scheduling Communication Skills Workflow Management Documentation Microsoft Office

Insurance Authorization Representative

Aurora Health Care

Oct 2017 - Mar 2019 (1 year 5 months)

Coordinated authorization processes, ensuring timely approvals and minimizing delays. Communicated with multiple stakeholders to gather and verify required information.

Insurance Authorization Communication Skills Problem Solving Documentation