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HJ@hoejack
Localization project manager with expertise in data analytics, gen AI and cloud applications.
MalaysiaI am a dedicated Localization Project Manager with over six years of experience in managing localization projects for major tech companies like Google. My role involves overseeing the localization of content in Japanese, Korean, and Chinese languages, ensuring linguistic quality and consistency across all training offerings. I excel in cross-functional collaboration, working closely with internal teams and external vendors to deliver high-quality localized content.
My background as a Business Quality Assurance Analyst has equipped me with strong analytical skills, allowing me to generate data insights and conduct thorough reporting. I have successfully structured automated systems for data visualization and management, significantly improving operational efficiency. I am passionate about utilizing generative AI and cybersecurity to enhance project outcomes and am continuously seeking to expand my skill set in these areas.
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Work history, roles, and key accomplishments
Cognizant Malaysia
May 2023 - Present (2 years 6 months)
Currently managing localization projects for Google, focusing on Japanese, Korean, and Chinese languages. Responsible for ensuring linguistic quality, leading cross-functional collaborations, and optimizing localized content for cloud training offerings.
Bytedance Japan Inc.
Jun 2022 - May 2023 (11 months)
Managed vendor quality performance for an ads review project, analyzing data discrepancies and implementing corrective action plans. Generated insights and conducted reporting to improve vendor performance.
Cognizant Malaysia
Jan 2021 - Jun 2022 (1 year 5 months)
Structured automated data visualization tools and managed site data integrity. Conducted weekly data analysis and provided actionable insights to improve operational performance.
Teleperformance Malaysia
Sep 2018 - Aug 2020 (1 year 11 months)
Reviewed ad transactions and improved team review consistency through internal guidelines. Collaborated with QA teams to identify root causes of incorrect reviews.
Piece Hostel Sanjo
Jan 2013 - Feb 2016 (3 years 1 month)
Managed daily hostel operations and reservations, ensuring zero risk on incoming customer reservations while analyzing booking data.
Degrees, certifications, and relevant coursework
SUBSc (Hons) Business Management, Business Management
2013 - 2016
Grade: Upper Second-Class Honours
Activities and societies: Managed daily hostel operations as lead receptionist, facilitated reservations, and monitored booking systems.
Completed a Bachelor of Science in Business Management with Upper Second-Class Honours, focusing on various aspects of business operations and management principles.
Software and tools used professionally
MalaysiaYou can contact Hoe and 90k+ other talented remote workers on Himalayas.
Message Hoe
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