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Hita Hernandez

@hitahernandez

Medical administrative professional at Hawthorne Family Practice who managed patient scheduling, records, and insurance follow-up.

United States

Message

At Hawthorne Family Practice, I managed the front desk, checked patients in and out, and scheduled appointments. I also maintained patient charts and organized paperwork.

I spoke with insurance companies about patient coverage and followed up on denied services and appeals. I helped patients with scheduling, paperwork, and general office questions.

I assisted with EKGs, breathing tests, COVID/flu testing, and urine testing, while handling patient information carefully.

More recently, as a Registered Behavior Technician at Flywheel ABA and Proud Moments ABA, I maintained electronic documentation and organized client records. I also coordinated schedules and communicated changes with supervisors and families.

Experience

Work history, roles, and key accomplishments

Registered Behavior Technician

Flywheel ABA

Dec 2025 - Oct 2026 (10 months)

Coordinated daily schedules and communicated schedule changes. Completed and maintained required electronic documentation and kept client records updated and organized.

Scheduling Electronic Documentation Client Records Communication Skills

Registered Behavior Technician

Proud Moments ABA

Dec 2023 - Apr 2026 (2 years 4 months)

Maintained organized client files and completed required daily documentation. Entered and maintained accurate records while following company compliance requirements.

Documentation Record keeping Compliance Teamwork Confidentiality

Front Desk / Clinical Support

Hawthorne Family Practice

Jan 2020 - Dec 2023 (3 years 11 months)

Managed the front desk, checked patients in and out, scheduled appointments, and handled multi-line phone system. Maintained patient charts, entered information into records, and assisted with clinical tasks such as EKGs and testing.