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hind Hind

@hindhind

Client relations manager skilled in social media, communication, and client-focused solutions.

Morocco
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What I'm looking for

I seek a client-focused role where I can apply social media and relationship skills, contribute to growth, and work in a collaborative, dynamic team.

I am a results-oriented Client Relations Manager with hands-on experience in client-facing roles, social media management, and sales. I bring strong communication, adaptability, and creative problem-solving to every project.

As a freelance Social Media Manager since 2020 in Marrakech, I have managed multiple accounts for diverse brands, created tailored campaigns to boost reach and engagement, and produced personalized content combining graphic design and compelling copy.

In prior roles I served as an Executive Assistant at the Regional Council of the Order of Physicians, managing scheduling, correspondence, confidential records, and project support. I also worked as a Sales Agent at Attawfiq Micro-Finance, where I identified business opportunities, assessed client eligibility, and delivered client training.

I am fluent in Arabic, French, and English, proficient with major social platforms and design tools, and motivated to contribute positively and dynamically to a team focused on strong client relationships and measurable growth.

Experience

Work history, roles, and key accomplishments

AM

Sales Agent

Attawfiq Micro-Finance

Jan 2019 - Dec 2019 (11 months)

Identified and developed new business opportunities, evaluated client eligibility, and ensured compliance with standards while delivering client training to improve financial literacy. Contributed to client base growth through targeted outreach.

Education

Degrees, certifications, and relevant coursework

OM

OFPPT (Office of Vocational Training and Employment Promotion, Morocco)

Diploma of Specialized Technician, Business Management

2016 - 2018

Diploma of Specialized Technician in Business Management awarded by OFPPT, focusing on commerce and business practices.

OM

OFPPT (Office of Vocational Training and Employment Promotion, Morocco)

Diploma of Specialized Technician, Commerce

2013 - 2015

Diploma of Specialized Technician in Commerce from OFPPT with training in commercial operations and client relations.

Tech stack

Software and tools used professionally

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hind Hind - Customer Relationship Manager - Freelance | Himalayas