hind Hind
@hindhind
Client relations manager skilled in social media, communication, and client-focused solutions.
What I'm looking for
I am a results-oriented Client Relations Manager with hands-on experience in client-facing roles, social media management, and sales. I bring strong communication, adaptability, and creative problem-solving to every project.
As a freelance Social Media Manager since 2020 in Marrakech, I have managed multiple accounts for diverse brands, created tailored campaigns to boost reach and engagement, and produced personalized content combining graphic design and compelling copy.
In prior roles I served as an Executive Assistant at the Regional Council of the Order of Physicians, managing scheduling, correspondence, confidential records, and project support. I also worked as a Sales Agent at Attawfiq Micro-Finance, where I identified business opportunities, assessed client eligibility, and delivered client training.
I am fluent in Arabic, French, and English, proficient with major social platforms and design tools, and motivated to contribute positively and dynamically to a team focused on strong client relationships and measurable growth.
Experience
Work history, roles, and key accomplishments
Customer Relationship Manager
Freelance
Jan 2020 - Present (6 years)
Managed multiple clients' social media accounts and campaigns, increasing engagement through tailored content, moderation, and community management. Created branded graphics and copy to boost reach and maintain positive customer interactions.
Executive Assistant
Regional Council of the Order of Physicians
Jan 2020 - Dec 2020 (11 months)
Managed scheduling, coordination of appointments and events, and professional correspondence while maintaining confidential medical records and supporting project deadlines. Improved office efficiency through organized administrative support.
Sales Agent
Attawfiq Micro-Finance
Jan 2019 - Dec 2019 (11 months)
Identified and developed new business opportunities, evaluated client eligibility, and ensured compliance with standards while delivering client training to improve financial literacy. Contributed to client base growth through targeted outreach.
Education
Degrees, certifications, and relevant coursework
OFPPT (Office of Vocational Training and Employment Promotion, Morocco)
Diploma of Specialized Technician, Business Management
2016 - 2018
Diploma of Specialized Technician in Business Management awarded by OFPPT, focusing on commerce and business practices.
OFPPT (Office of Vocational Training and Employment Promotion, Morocco)
Diploma of Specialized Technician, Commerce
2013 - 2015
Diploma of Specialized Technician in Commerce from OFPPT with training in commercial operations and client relations.
Availability
Location
Authorized to work in
Job categories
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