salma Eddaimallah
@salmaeddaimallah
Versatile trilingual virtual assistant skilled in customer support, social media, and administrative operations.
MoroccoWhat I'm looking for
I am a motivated and detail-oriented assistant with hands-on experience across administration, customer service, and digital content management. I have supported sales and operations in retail and service settings while managing social media accounts and creating digital content.
My background includes roles as a call center agent, receptionist, sales assistant, and community manager intern, where I handled outbound/inbound sales, CRM tasks, appointment scheduling, cash handling, and content publishing. I am trilingual (Arabic native, English C2, French B2) and comfortable communicating with diverse teams and customers.
I seek remote opportunities in virtual assistance, community management, or customer support where I can apply my organizational strengths, adaptability, and strong communication skills to improve customer experience and streamline operations.
Experience
Work history, roles, and key accomplishments
Retail Sales Assistant
Unknown
Jun 2025 - Aug 2025 (2 months)
Welcomed customers, managed sales transactions and cash handling, organized and restocked product shelves and assisted with inventory management.
Customer Service Associate
Unknown
Nov 2024 - May 2025 (6 months)
Assisted with customer service and order management, supported payment processing and cash handling, monitored inventory and organized supplies, and coordinated daily operations.
Call Center Agent
Unknown
Jan 2025 - Feb 2025 (1 month)
Conducted outbound and inbound sales calls in English, promoted products and handled customer inquiries and follow-ups, and maintained accurate client records and call reports.
Administrative Assistant
Unknown
Nov 2024 - Dec 2024 (1 month)
Recorded and tracked sales, monitored staff attendance, organized and filed CVs, and managed and moderated social media accounts while creating and publishing digital content.
Receptionist & Sales Assistant
Unknown
Jun 2024 - Sep 2024 (3 months)
Welcomed and advised customers on products, managed sales and daily reconciliation, handled cash, restocked products and set up promotional displays.
Education
Degrees, certifications, and relevant coursework
FSJ ES Abdelmalek Saadi University
Bachelor's in Business Management, Business Management
2026 -
Enrolled in a Bachelor's program in Business Management beginning in 2026; pursuing foundational and applied coursework in business administration.
Ahmed Henssali High School
Baccalaureate in Physical Sciences, Physical Sciences
2024 - 2025
Completed Baccalaureate studies in Physical Sciences during 2024–2025 with a focus on scientific coursework preparing for higher education.
Availability
Location
MoroccoAuthorized to work in
Job categories
Skills
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