YASSIR OUBABBOU
@yassiroubabbou
Dynamic social media manager with expertise in digital marketing strategies.
What I'm looking for
As a dedicated Social Media Manager at Nucery Jewelry Brand, I have successfully created and executed innovative marketing plans that significantly raised brand awareness. My role involved crafting creative advertisements and ensuring that the brand's image resonated well with our audience. I thrive in collaborative environments, working closely with teams to maintain consistency and organization in our marketing efforts, while continuously exploring new ideas to keep Nucery competitive in the jewelry industry.
Prior to my current position, I honed my sales and customer service skills as a Sales Executive at Hi Five Group and a Customer Service Representative at IO Solutions. These experiences equipped me with the ability to build strong client relationships, identify customer needs, and deliver tailored solutions. My commitment to achieving sales targets and ensuring customer satisfaction has been a driving force in my career, allowing me to contribute to the overall growth and success of the organizations I have been a part of.
Experience
Work history, roles, and key accomplishments
Social Media Manager
Nucery Jewelry Brand
Mar 2023 - Sep 2024 (1 year 6 months)
Created and executed plans to raise brand awareness for Nucery through creative advertisements on social media. Collaborated with teams to maintain marketing consistency and explored innovative strategies to keep the brand competitive in the jewelry industry.
Sales Executive
Hi Five Group
Jul 2022 - Feb 2023 (7 months)
Managed outbound sales calls and built strong relationships with clients. Identified customer needs and presented tailored solutions, consistently achieving sales targets while ensuring high levels of customer satisfaction.
Customer Service Representative
IO Solutions Contact Center
Jan 2021 - Jun 2022 (1 year 5 months)
Handled customer inquiries and resolved issues via phone, email, or chat. Provided clear information while maintaining professionalism and empathy, contributing to high customer satisfaction and smooth service operations.
Education
Degrees, certifications, and relevant coursework
Faculty of Arts and Human Sciences
Bachelor's Degree, English Studies
2022 -
Currently pursuing a Bachelor's degree in English Studies, focusing on language, literature, and cultural studies.
Ibn Sina High School
High School Diploma, General Studies
2017 - 2020
Completed high school education, obtaining a diploma with a focus on general studies.
Tech stack
Software and tools used professionally
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