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@himanshusoni
Cyber Security Sales Engineer with 9+ years of experience.
I am a Cyber Security Sales Engineer at F5 Networks with over 9 years of experience in Technical Assistance Centre (TAC), Technical Account Management, and Sales Expertise. My journey has equipped me with a robust understanding of network security and the ability to provide tailored solutions to meet customer needs.
Throughout my career, I have excelled in technical consultation, solution design, and customer engagement. I pride myself on being a trusted technical advisor, conducting in-depth product demonstrations and Proofs of Concept (POCs) to ensure clients achieve their business objectives. My expertise spans various technologies, including Cisco Secure Endpoint, F5 Load Balancers, and Zscaler Cloud Services, allowing me to deliver comprehensive support and guidance to customers.
I am passionate about leveraging my skills in cloud security and technical account management to drive customer success and satisfaction. I thrive in dynamic environments where I can collaborate with cross-functional teams and contribute to innovative projects that enhance security solutions.
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Work history, roles, and key accomplishments
F5 Networks
Oct 2023 - Present (2 years 1 month)
As a Sales Engineer at F5 Networks, I provide technical consultation and solution design, acting as a trusted advisor to customers. My role involves conducting product demonstrations, managing customer engagements, and supporting pre-sales strategies.
Zscaler Inc
Sep 2023 - Oct 2023 (1 month)
In my role as a Technical Account Manager at Zscaler, I manage customer technical issues, drive technology adoption, and conduct quarterly business reviews with C-level executives. I also oversee implementation projects and act as a cloud security advisor.
Cisco Systems India
Nov 2020 - Sep 2023 (2 years 10 months)
As a Technical Consulting Engineer at Cisco, I troubleshoot advanced threat solutions, assist customers with product configurations, and collaborate with various teams to resolve integration issues. I also document knowledge and provide root cause analysis.
Citrix R&D India
Jan 2019 - Sep 2022 (3 years 8 months)
In my position as a Technical Support Engineer at Citrix, I provided extensive support for load-balancing issues, documented resolutions, and assisted customers with upgrades and configurations of NetScaler appliances.
Zscaler Inc
Jan 2016 - Jan 2019 (3 years)
As a Product Support Engineer at Zscaler, I provided technical support to clients, assisted with cloud architecture, and managed escalations. I also documented case notes and helped customers with various Zscaler solutions.
Degrees, certifications, and relevant coursework
Bachelor of Technology, Computer Science
2012 - 2016
Grade: 7.0 CGPA
Completed a Bachelor of Technology in Computer Science, focusing on various aspects of computer science including programming, algorithms, and system design.
Diploma, Computer Science
2010 - 2013
Grade: 7.3 CGPA
Completed a Diploma in Computer Science, covering foundational topics in computing and technology.
Software and tools used professionally
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