Open to opportunities

himanshu soni

@himanshusoni

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Cyber Security Sales Engineer with 9+ years of experience.

Zimbabwe

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What I'm looking for

I seek a role that fosters growth, collaboration, and innovation in cyber security.

I am a Cyber Security Sales Engineer at F5 Networks with over 9 years of experience in Technical Assistance Centre (TAC), Technical Account Management, and Sales Expertise. My journey has equipped me with a robust understanding of network security and the ability to provide tailored solutions to meet customer needs.

Throughout my career, I have excelled in technical consultation, solution design, and customer engagement. I pride myself on being a trusted technical advisor, conducting in-depth product demonstrations and Proofs of Concept (POCs) to ensure clients achieve their business objectives. My expertise spans various technologies, including Cisco Secure Endpoint, F5 Load Balancers, and Zscaler Cloud Services, allowing me to deliver comprehensive support and guidance to customers.

I am passionate about leveraging my skills in cloud security and technical account management to drive customer success and satisfaction. I thrive in dynamic environments where I can collaborate with cross-functional teams and contribute to innovative projects that enhance security solutions.

Experience

Work history, roles, and key accomplishments

Current

Sales Engineer/Solution Engineer II

Current

F5 Networks

Oct 2023 - Present (1 year 7 months)

As a Sales Engineer at F5 Networks, I provide technical consultation and solution design, acting as a trusted advisor to customers. My role involves conducting product demonstrations, managing customer engagements, and supporting pre-sales strategies.

Technical Consulting Solution Design Customer Engagement Product Demonstrations Technical Advisor Customer Training

Technical Account Manager

Zscaler Inc

Sep 2023 - Oct 2023 (1 month)

In my role as a Technical Account Manager at Zscaler, I manage customer technical issues, drive technology adoption, and conduct quarterly business reviews with C-level executives. I also oversee implementation projects and act as a cloud security advisor.

Technical Account Management Customer Engagement Cloud Security Project Management Technical Adoption QBRs Customer Training Zscaler

Technical Consulting Engineer - III

Cisco Systems India

Nov 2020 - Sep 2023 (2 years 10 months)

As a Technical Consulting Engineer at Cisco, I troubleshoot advanced threat solutions, assist customers with product configurations, and collaborate with various teams to resolve integration issues. I also document knowledge and provide root cause analysis.

Troubleshooting Technical Support Cisco Secure Endpoint Root Cause Analysis Product Configuration Customer Support Cisco

Technical Support Engineer

Citrix R&D India

Jan 2019 - Sep 2022 (3 years 8 months)

In my position as a Technical Support Engineer at Citrix, I provided extensive support for load-balancing issues, documented resolutions, and assisted customers with upgrades and configurations of NetScaler appliances.

Technical Support Load Balancing Documentation Troubleshooting Citrix NetScaler Configuration Management Core Dumps Analysis Wireshark

Product Support Engineer

Zscaler Inc

Jan 2016 - Jan 2019 (3 years)

As a Product Support Engineer at Zscaler, I provided technical support to clients, assisted with cloud architecture, and managed escalations. I also documented case notes and helped customers with various Zscaler solutions.

Technical Support Cloud Architecture Escalation Management Documentation Zscaler Troubleshooting Network Protocols Customer Service

Education

Degrees, certifications, and relevant coursework

Chitkara University

Bachelor of Technology, Computer Science

2012 - 2016

Grade: 7.0 CGPA

Completed a Bachelor of Technology in Computer Science, focusing on various aspects of computer science including programming, algorithms, and system design.