Open to opportunities

Himanshu Shukla

@himanshushukla

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Program Manager with expertise in Business Excellence and Data Analytics.

India

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What I'm looking for

I am looking for a role that challenges me and allows for growth, ideally in a collaborative environment focused on innovation and operational excellence.

I am a dedicated Program Manager with three years of experience in Business Excellence, Program Management, and Data Analytics. My journey has been marked by a commitment to driving performance and enhancing operational efficiency across various sectors, including e-commerce and healthcare.

At Cars24, I spearheaded the GS Inspections project, achieving a remarkable 5% increase in stock-in volume within the first month. My leadership in the Luxury Inspections project and Project Revive has not only revived underperforming regions but also significantly reduced regional rollovers. My ability to collaborate across teams and manage stakeholders has been pivotal in ensuring project success.

Previously, as an Assistant Program Manager at Elevate Now, I led initiatives that boosted our Net Promoter Score by 20%, enhancing client satisfaction. My analytical skills have allowed me to conduct in-depth data analyses, supporting strategic decision-making and improving operational workflows. I thrive in dynamic environments where I can leverage my skills to drive impactful results.

Experience

Work history, roles, and key accomplishments

Current

Program Manager - C2B Business

Current

Cars24

Feb 2025 - Present (4 months)

Spearheaded GS Inspections project to boost the stock-in rate of Guaranteed Sale vehicles, achieving a 5% increase in stock-in volume within the first month. Initiated and led the Luxury Inspections project, designing the pilot program and curating a strategic list of high-demand luxury makes/models for stock-in. Owned and executed Project Revive, targeting underperforming regions.

Program Management Data Analysis Stakeholder Management Project Management Team Leadership Operations Management Performance Tracking Strategic Planning Vendor Management

Assistant Program Manager

Elevate Now

Jan 2023 - Dec 2024 (1 year 11 months)

Led operations initiatives that resulted in a 20% increase in Net Promoter Score (NPS), significantly improving client satisfaction and retention. Onboarded and managed partnerships with multiple at-home blood sample collection providers, enhancing service accessibility and scalability. Conducted in-depth data analysis and performance deep dives to support decision-making across product, operation

Operations Management Data Analysis Stakeholder Management Client Experience Partnership Management Performance Analysis Customer Experience Workflow Optimization Team Coordination

Business Analyst

League11

Aug 2022 - Jan 2023 (5 months)

Managed and mentored a team of three, fostering a collaborative environment and ensuring the successful, on-time delivery of key project milestones. Performed in-depth data analysis to identify key trends and actionable insights, contributing to a 10% increase in cost efficiency within the marketing function. Maintained project momentum by effectively managing timelines, delegating responsibilitie

Data Analysis Team Management Project Management Trend Analysis Communication Mentoring Stakeholder Management Marketing Analytics Reporting

Education

Degrees, certifications, and relevant coursework

University of Delhi

Bachelor of Science (Honours), Science

Grade: 8.1 GPA

Completed a Bachelor of Science with Honours at the University of Delhi, achieving a GPA of 8.1. The curriculum provided a strong foundation in scientific principles and analytical thinking.