Open to opportunities

Hichem BOUKEHA

@hichemboukeha

Message

I drive international B2B operations, export projects, sales administration, and performance reporting.

France

Message

What I'm looking for

I'm seeking a V.I.E or international role where I can combine business development, operations, export project coordination, and performance reporting in a multicultural environment.

I'm managing key-account debt recovery at URSSAF Rhône-Alpes, overseeing a multi-entity portfolio exceeding €2M. I negotiate settlement plans, coordinate with legal, finance, and HR stakeholders, and helped reduce average collection time by 18%.

At SDCEM, I coordinated export projects across Europe, Asia, and Africa for industrial contracts above €500K. I connected production, quality, supply chain, and sales administration to reduce quote-to-delivery processing time by 15%.

I've also managed 80–100 monthly orders at France Bureau, achieving 95% on-time delivery and reducing customer disputes by 20%. During freelance sales administration assignments, I reduced invoicing time from five to two days and automated reporting workflows.

My background combines international business development, operations, KPI reporting, and IT support at Econocom. I work in French, English, and Arabic and enjoy coordinating multicultural stakeholders around measurable results.

Experience

Work history, roles, and key accomplishments

Current

Key Account Collections Officer

Current

URSSAF Rhône-Alpes

Mar 2026 - Present (6 months)

Managed amicable and legal debt recovery for a portfolio of multi-entity key accounts, coordinating with legal departments and judicial officers. Analyzed cash flow situations, negotiated settlement plans, and optimized payment timelines, reducing average collection time by 18%.

Debt Recovery Negotiation Cash Flow Analysis KPI Reporting Excel Regulatory Compliance Stakeholder Management