YFYusra Farah
@yusrafarah
Motivated Biomedical Science graduate with hands-on laboratory experience.
ZimbabweWhat I'm looking for
I am a highly motivated Biomedical Science graduate with a strong foundation in laboratory techniques and research methodologies. My hands-on experience includes sample processing, microscopy, and aseptic techniques, which I have honed through my academic journey at Lancaster University. I have successfully conducted a research project focused on the Isolation and Purification of Lysozyme, where I applied scientific concepts and laboratory techniques to achieve meaningful results.
In addition to my technical skills, I possess excellent communication and problem-solving abilities, developed through various customer service roles. I am adept at conducting experiments, analyzing data, and adhering to strict protocols, ensuring accuracy and reliability in all my work. I am eager to apply my knowledge in a research-focused or healthcare environment, contributing to scientific advancements and enhancing patient care.
Experience
Work history, roles, and key accomplishments
Receptionist
MacDonald Hotels and Resorts
Feb 2023 - Present (2 years 4 months)
Welcomed and assisted guests, ensuring smooth check-in, check-out, and reservation processes. Coordinated with teams to resolve guest inquiries and maintain high levels of customer satisfaction.
Customer Service Advisor
Vue Cinema
Sep 2022 - Present (2 years 9 months)
Assisted customers with ticket sales, promotions, and event inquiries, ensuring an exceptional experience. Handled customer complaints, demonstrating strong problem-solving and communication skills.
Customer Service Advisor
Capita
Feb 2022 - Present (3 years 4 months)
Addressed customer queries while ensuring compliance with data protection and GDPR regulations. Promoted and sold insurance products, developing persuasive communication and negotiation skills.
Customer Team Member
Co-op
Sep 2018 - Present (6 years 9 months)
Delivered excellent customer service, assisting with purchases, stock replenishment, and inventory management. Managed tills and maintained store organisation, ensuring cleanliness and operational efficiency.
Pharmacy Assistant
Boots
Apr 2016 - Present (9 years 2 months)
Supported pharmacists in medication preparation, stock control, and ensuring safe dispensing practices. Conducted inventory checks and managed stock rotation, ensuring compliance with health regulations.
Education
Degrees, certifications, and relevant coursework
LULancaster University
BSc (Hons), Biomedical Science
Gained hands-on experience with research methodologies, laboratory techniques, and data analysis. Conducted a research project focused on Isolation and Purification of Lysozyme: Exploring Methods and Applications, applying scientific concepts and laboratory techniques. Developed a strong understanding of laboratory safety procedures, quality control, and clinical diagnostics.
Runshaw College
BTEC Level 3, Applied Science
Acquired practical knowledge in laboratory techniques. This included scientific analysis and research methodologies.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
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