Kris Dawkins
@krisdawkins
AI-enabled customer success and GTM transformation leader driving revenue expansion.
United KingdomWhat I'm looking for
I am an executive leader with 15+ years driving enterprise adoption, retention, and revenue expansion across Technology and Financial Services, focused on using AI to accelerate customer growth and maximize lifetime value.
At LinkedIn I led AI-enabled customer success strategies that activated $3.2M in net-new pipeline and increased platform adoption 20% year-over-year; earlier roles at Merrill Lynch and BlackRock scaled digital adoption to 10,000+ advisors and supported national product launches.
I partner with C-suite stakeholders to design GTM and retention strategies that reduce churn, expand ARR, and transform go-to-market performance, and I regularly present at global summits and industry conferences to share pragmatic, data-driven playbooks.
Experience
Work history, roles, and key accomplishments
LISpearheaded enterprise onboarding and AI-enabled customer success strategies across EMEA, activating $3.2M+ in net-new pipeline and driving 20% year-over-year platform adoption uplift across Fortune 500 clients.
MLVice President, Digital Specialist
Merrill Lynch
Apr 2017 - Aug 2021 (4 years 4 months)
Scaled Merrill Lynch’s digital platform to 10,000+ advisors, increasing digital engagement by 60% and shortening onboarding timelines by 35% while delivering executive training that grew new-client consultations 25% YoY across four regions.
BLBuilt GTM campaigns with six broker-dealers contributing to three national product launches and deeper penetration of a $750M fixed-income fund, driving data-driven engagement across national accounts.
Internal Business Consultant
BHF Group
Jan 2012 - Dec 2014 (2 years 11 months)
Delivered digital transformation strategies and campaign performance analytics to improve advisor marketing collateral and distribution effectiveness across financial networks.
Marketing Manager
Tenet Corporation
Jan 2010 - Dec 2012 (2 years 11 months)
Managed marketing programs and communications to support business objectives and drive local market engagement.
SIMarketing Associate
SEI Investments
Jan 2005 - Dec 2009 (4 years 11 months)
Supported marketing initiatives, collateral development, and campaign analytics to align distribution strategies with business goals.
Education
Degrees, certifications, and relevant coursework
HUHoward University
Bachelor of Business Administration, Marketing
2000 - 2004
Completed a Bachelor of Business Administration in Marketing at Howard University from August 2000 to December 2004.
Availability
Location
United KingdomAuthorized to work in
Job categories
Interested in hiring Kris?
You can contact Kris and 90k+ other talented remote workers on Himalayas.
Message KrisFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
